What are the responsibilities and job description for the Dental Front Desk Receptionist position at Abt Dental Associates?
Job Overview
We are looking for a friendly, dependable, and professional individual to join our dental team as a front desk receptionist with exceptional room to grow within our practice. No prior dental experience is required. We are happy to train the right candidate who has a positive attitude and a willingness to learn.
Responsibilities
- Greet patients warmly and professionally, establishing a positive first impression
- Schedule appointments accurately using Dentrix software.
- Verify patient insurance coverage and explain treatment plans clearly, ensuring understanding and compliance
- Manage patient check-in and check-out processes efficiently, including updating medical records and documentation review
- Handle phone communications with professionalism, answering inquiries about services, insurance, and appointment availability
- Collect payments, process billing, and perform collection activities in accordance with HIPAA regulations
- Maintain organized medical records and ensure confidentiality of all health information in compliance with clinical confidentiality policies
Requirements
- No dental experience required, training will be provided.
- Friendly, welcoming and compassionate attitude toward patients.
- Excellent customer service and communication skills
- Professional appearance and appropriate attire at all times.
- Reliable, punctual and dependable attendance.
- Ability to maintain a professional demeanor in a fast paced environment.
- Comfortable answering phones, scheduling appointments and greeting patients.
- Basic computer skills and willingness to learn dental software.
- Willingness to accept coaching, training, and constructive feedback
- Ability to multitask while maintaining accuracy.
Preferred Qualities
- Outgoing personality with a genuine desire to help others.
- Quick learner with excellent problem solving skills.
- Ability to remain calm and professional under pressure
- Commitment to providing outstanding patient care and creating a welcoming office environment.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $17 - $20