Commercial HVAC Service Technician

**Job Title:

**

Service Technician – Level 3

**Department:

**

Service

**Reports to:

**

Service Manager

**FLSA Status / Type:

**

Non-Exempt / Full-Time

**Work Hours:

**

Available during Core Business Hours – 7:00 AM – 5:00 PM; Available for service calls after hours.

**Level/Salary Range:

**

$30.00 - $42.00

**

**

**Position Summary:

**

To provide maintenance on commercial heating and air conditioning systems according to company standards providing the customer with a high-quality experience.

**Required Qualifications / Achievements:

**

• High School Diploma

• Gas Service License

• Lift License

• Confined Space Certification

• EPA Certification

• Heating/AC Certificate

• OSHA 30

• NFPA 70E

• Rigger and Signal Certification

• Possess proper hand tools

• Willingness to invest time in seminars and classes (Continued education)

• Demonstrate commitment to customer service skills

• Ability to turn in timecard without assistance and on time!

• Ability to do a full compressor change out

• Demonstrate Mechanical Aptitude

• Valid Driver’s License

• Insurable driving record

• Ability to work from 28’ Extension Ladder

• Ability to work from 12’ Step Ladder

• Ability to work from different heights

• Ability to operate power & hand tools safely

• Ability to complete math calculations correctly

• Ability to load and unload trucks as needed

• Ability to follow written and verbal directions

• Ability to communicate in English

• Ability to comply with all Safety Rules

• Understanding of hydronics

• Understanding of air flow; the effects or lack-there-of

• Ability to complete combustion test

**Essential Functions and Responsibilities:

**

• Attendance is an essential function of the job

• Operate Company Vehicle

• Follow instructions from Supervisor or Dispatcher

• Accurately complete work in a timely manner

• Report problems with company tools or vehicles promptly

• Have the ability to work staggered schedules if required.

• Ability to take “on-call” responsibilities

• Maintain a professional appearance at all times. Must

  to adhere to company dress code/uniform policy

• Limit use of vulgar language

• Willingness to continue education

• Learn new skills

• Properly run condensate drains per code

• Run refrigerant piping

• Ability to install and program VFD (Variable Frequency Drives)

• Ability to charge an AC/Refrigeration system

• Knowledge and understanding of building controls

• Ability to charge an AC/Refrigeration system

• Ability to install HVAC systems, boiler systems and pumps

• Properly use safety equipment, PPE’s such as gloves, hard hats, safety glasses, safety gear as per company policy

• Properly fill out stock removal forms

• Obtain positive customer reviews

• Complete timecard reporting on a daily basis through the company timecard program

• Service forms completed in the required time frames

• Keep all items within traveling vehicles properly secure and tided down

• Pick up parts from vendors when required

• Safely work off of all ladders

• Maintain and use power tools – drills, Sawzall’s, circular saws, piper cutters, shear, chop saw

• Maintain and use hand tools

• Maintain company vehicle; maintenance program

• Keep company vehicle and tools in clean and orderly conditions

• Report vehicle deviancies; such as tires and oil changes etc.

• Report to Dispatcher when arriving and leaving a call or job site

• Complete all service-related forms

• Ability to assess amount of time to complete a task

• Understanding of chillers, pump curves and hydronic piping

• Understanding of controls

• VRF Service and install

• Arrive at jobsite at scheduled time and location as dispatched

• Relocate from one jobsite to another as dispatched during a workday

• Report equipment issues to the Supervisor and Dispatcher promptly

• All tool purchases require Supervisor approval

• Purchase Orders are Vendor specific (Cannot be uses at another Vendor)

• Do not smoke on customer premises or property

• Maintain all licenses and certifications

• Properly prepare job site using drop cloths, moving furniture and prepare surface areas using floor protectors

• Basic knowledge of wiring HVAC systems

• Properly follow safety guidelines and protocols required by the customers and general contractors

• Properly follow the stock removal and inventory protocols

• Keep job site clean and orderly on a daily basis

  • Remove and Sweep up daily

  • Dispose of trash regularly

• Knowledge and ability to properly complete cleaning and maintenance of cooling and heating coils

• Ability to remove and install replacement HVAC systems

• Ability to assemble stock required list for the installation of HVAC systems

• Obtain PO

• In-depth knowledge of wiring HVAC systems

• Use and perform workflow process on the service software through the mobile devices

• Obtain knowledge of building automation systems and their functions

• Know Standard Pressure Test procedures

  • Triple EVAC

  • Superheat / sub cooling

  • Charging an existing unit

  • Understand charged based off of TXV or fixed metering device

  • Understand what are non-condensable’ s

  • Take oil sample / Acid test

  • Line set flush

  • Brazing

• Ability to trouble shoot boilers

• Ability to determine parts that are susceptible to failure; such as pulleys, shives, heat exchanges, and pump seals

• Knowledge of how to purge water systems

• Ability to carry 100 lbs. overhead with assistance

• Ability to work independently

• Pump rebuilds

• Ability to maintain cooling towers

**Success Factors / Job Competencies:

**

• Motivated work ethic

• Attendance

• Demonstrated mechanical aptitude

• Positive attitude

• Proficiency in using tools

• Excellent communication skills

• Strong team player

• Willingness to continue education

• Willingness to mentor apprentices

**Physical demands and work environment:

**

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform the essential functions.

**Physical Demands

**:

• While preforming the duties of this position, the employee is required to walk, stoop, balance on feet, talk, hear, squat, climb, reach about their head and drive a company vehicle. They will use their hands to finger, handle or feel objects, tools or controls. Employee must occasionally lift and/or move objects weighing 50-100lbs. Use of visions abilities include, close vision, distant vision, color vision, peripheral vision, depth perception and the ability to focus.

**Work Environment

**:

• While preforming the duties of this position, the employee is exposed to weather conditions at that time.

• Work in confined spaces for short periods of time. (Must be certified)

• It is recommended you keep a second pair of clothing with you based on weather conditions.

**Performance Standards:

**

Certain key business indicators that will measure the effectiveness of this job description. These include the following:

• Customer compliments or complaints.

• Legible and complete paperwork

• Demonstrated ability to work independently and without direct supervision

• Ability to be a self-starter

| | | |

You should be proficient in:

• HVAC/R Systems
• Mechanical Troubleshooting Skills
• Electrical Troubleshooting
• OSHA 10-Hour Certification (OSHA 10)
• Environmental Protection Agency (EPA) Certification
• HVAC Service & Installation
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• Boiler Certification
• Boiler Troubleshooting
• Boiler Operation
• Service

Machines & technologies you'll use:

• Variable Frequency Drives (VFD)
• Programmable Logic Controller (PLC)
• Servo Motors