What are the responsibilities and job description for the HVAC - Trade Manager - Service position at Absolute Services?
Overview
Absolute Services is looking for a a self-motivated HVAC Manager with a positive attitude to join our growing and dedicated HVAC Team.
The HVAC Manager is primarily responsible to supervise all technicians and helpers. Facilitates quality/field safety inspections and completes customer service calls to job sites in customer homes. Coach and train technicians on customer service, technical & mechanical knowledge, and company products and services. Recruits, trains, and retains technicians and customer satisfaction.
Benefits:
- Medical, Dental, Vision
- Disability & Term Life Insurance
- Matching 401k benefits
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Responsibilities:
- Daily management of high-volume service department, HVAC service technicians and staff
- Evaluate workload and schedule of service work in a way that best utilizes service technicians.
- Hire, lead, and train a team of techs on technical and sales knowledge.
- Knowledgeable on how to teach sales and new techniques.
- Provide excellent customer service; be able to communicate with customer, office staff, sales department, and field help.
- Report on team performance.
- Properly and efficiently document all calls/jobs to the company's requirements
- Stay up to date on current technologies and new products in the field
Qualifications:
- 5 Years residential HVAC experience, management experience preferred
- Strong organizational leadership skills to lead and grow a team of technicians.
- Strong technical background in diagnostic skills on all residential and light commercial equipment.
- Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
- Great attitude, high energy, great communication skills, sales driven.
- Strong computer skills (word, excel, etc.)
- Valid drivers’ license and ability to pass background test and drug screen.
- Ability to handle heavy equipment and work outdoors
- Career growth opportunity
Salary : $80,000 - $100,000