Operations Supervisor Flexible Swing Shift

Operations Supervisor

We are seeking a highly motivated and experienced Operations Supervisor to oversee daily operations and support the overall success of our retail environment. The ideal candidate is a strong leader with excellent communication skills, proven operational experience, and the ability to maintain high standards of customer service and team performance.

Job Overview

The Operations Supervisor is responsible for ensuring smooth day‐to‐day operations, supporting staff development, and maintaining an efficient, customer‐focused environment. This role requires strong leadership, attention to detail, and the ability to work independently while aligning with company goals.

Key Responsibilities

• Oversee daily operations to ensure compliance with company policies and procedures

• Manage staff scheduling, training, coaching, and performance development

• Lead inventory management, including ordering, stocking, and inventory control

• Conduct employee orientation and training to build a knowledgeable and effective team

• Handle payroll processing and bookkeeping tasks accurately

• Implement merchandising strategies to maximize sales and customer engagement

• Foster a positive and productive work environment through strong communication and leadership

• Assist with recruiting, interviewing, and hiring new team members

• Monitor sales performance and implement improvement strategies

• Ensure exceptional customer service by addressing inquiries and resolving issues promptly

• Maintain accurate sales and transaction records using POS systems

• Collaborate with upper management on budgeting, planning, and operational improvements

Requirements

• Minimum age: 26

• Minimum 6 years of successful experience as a Field Supervisor, Lead Officer, or Post Commander at AIS

• Proven ability to work independently while supporting company‐wide objectives

• Demonstrated leadership skills and readiness for future advancement

• Valid BSIS Guard Card and Firearms Permit

• Additional certifications highly preferred:

• Baton Permit

• Pepper Spray Permit

• CPR Certification