What are the responsibilities and job description for the Senior Change Manager position at ABM US?
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 140,000 employees in 300 offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions, and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.
Job Summary
Working at ABM means the opportunity to make a difference, every person, every day. At ABM, people are our business – and as we transform the way we work, elevate our team and client experience, and enhance our use of technology and data, change management plays an important and exciting role.
As a member of the Human Resources team at ABM, you’ll make a positive impact in helping to prepare people for change. Ensuring they have the knowledge, ability, and tools needed to work differently, and adopt new or changing behaviors to enable realization of business objectives.
You’ll be an important, strategic partner for our transformation leaders and key business partners, working closely with them to understand the change, align stakeholders, plan and execute engagement moments, and measure adoption to achieve and sustain desired business outcomes.
If you’re self-motivated, like working in a fast-paced environment, enjoy navigating and defining paths through ambiguity, and want to make change a better experience for our ABM team, we invite you to apply for this role.
As a Sr. Change Manager, you will:
- Apply change management methodology, processes, and tools to drive change adoption for multiple projects and initiatives.
- Identify key stakeholders, assess change impacts, adoption risks, and measure business readiness for change.
- Establish collaborative working relationships with internal partners in project management, continuous improvement, training, and communications to ensure alignment on the design and delivery of engagement plans, training programs, messaging, and other deliverables.
- Work closely with field team members and leaders, and facilitate their involvement to include the voice of the field in the solutions we create.
- Manage and implement the execution of change plans.
- Define key metrics to monitor successful adoption and sustainment.
- Assist with improvements to team change methodology, leveraging industry best practices, and internal lessons learned.
Minimum Requirements
Education, Required Skills & Competencies
- Bachelor’s Degree B.A./B.S.
- Five or more years of business experience
- Five or more years of experience leading complex, transformational change management efforts across a highly distributed stakeholder population of 100,000 or more
- Change management certification (e.g., PROSCI) or equivalent experience
- Excellent listening, communication, and collaboration skills
- Ability to work effectively at all levels of an organization, including tailoring content and key messages for a variety of audience groups
- Team player, with the ability to build relationships, trust, and credibility quickly
- Demonstrated analytical and problem-solving skills
- Ability to work effectively with minimal supervision, both individually and as part of a team
- Highly proficient with Microsoft Office Suite
- Travel Required: 10%
- Hybrid, 4 days in-office Monday through Thursday
Pay: $1000.00-$115,000.00
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
*The exact offer depends on experience, skills, and market data, eligible for an annual bonus.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management
ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation)