What are the responsibilities and job description for the Greeter position at ABM US?
We are looking for a reliable and experienced Greeter to provide visitors with excellent customer service and any information needed for their visit.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5X1
Qualifications:
Basic Qualifications:
• Must be 18 years of age or older
Preferred Qualifications:
• One (1) year of prior customer service or similar experience preferred
Responsibilities:
• Maintain an assigned work area, which may be a business entrance.
• Manage the front desk, including answering phone calls and responding to inquiries
• Offer hospitality services to guests and creates a positive first impression
• Anticipate and responds to guest's needs in a friendly and positive helpful manner
• Communicate clearly and professionally
• Enact facility emergency procedures when necessary
• Remain calm, professional, and polite when working with disgruntled guests
• Maintain knowledge of relevant products, policies and procedures
• Direct customer to appropriate department based on their needs
• Work as a team player and actively contribute to the efforts of all other departments
• Attend all required meetings and training sessions
• Provides optimal levels of customer service wherever possible