What are the responsibilities and job description for the Insurance Manager position at Abercrombie & Kent USA?
Position Summary:
The Insurance Manager will be responsible for developing, managing, and optimizing A&K Travel Group’s global insurance portfolio, including marine, liability, aviation, property, tour operator, and specialty program needs. This role serves as a key business partner to operations, legal, leadership, destination management partners (DMCs), and commercial teams, ensuring adequate coverage, regulatory compliance, risk mitigation, and claims oversight across all divisions.
Responsibilities and Accountabilities:
- Lead the design, placement, and administration of global insurance programs, including hull & machinery, protection and indemnity, off vessel liability, war risk, surety (in certain cases), liability, directors and officers, property and casualty, crime, workers compensation, etc.
- Gathers all the requisite underwriting information from internal sources
- Analyzes global risk exposures and implements risk mitigation strategies for existing risks and ones introduced due to the acquisition of assets or other transactions.
- Manages the day-to-day operation of all corporate insurance programs for opportunities for improved cost, terms, limits, and risk transfer efficiency.
- Evaluates coverage needs for new corporate acquisitions of operations or property.
- Serves as the primary relationship/contact person for all broker(s), underwriters, claim handlers, and other insurance-related personnel. This responsibility includes keeping the relevant individuals informed of Company information and playing a leading active role in crisis management and other critical event situations.
- Manages major claims and loss activity across the business, ensuring timely reporting, documentation, and resolution.
- Establish and enforce insurance standards for suppliers, DMCs, and third-party partners.
- Coordinate with legal, operations, and insurers to protect company interests and financial outcomes.
- Manages other insurance-related functions, including approval and processing of insurance premium invoices for payment, claim handling/processing, policy audits, due diligence reviews, etc.
- Reviews and proposed language/terms for contracts, agreements, bids, proposed transactions, special coverage requests, and other company arrangements for necessary indemnification, insurance requirements, and other related risk management objectives.
- Evaluate insurance certificates and policies to ensure coverage adequacy, compliance with company requirements, and risk exposure transparency.
- Provides input for, and reviews, corporate insurance plan budgets and forecasts, and explanations for variances thereto.
- Maintain documentation and reporting for audits, regulatory filings, renewals, and senior leadership presentations.
- Performs related duties as assigned.
Education and Additional Experience
- Bachelor’s degree in Business, Risk Management, Insurance, Maritime Studies, or related field.
- Minimum 7–10 years of progressively responsible experience in insurance or risk management, preferably in travel, cruise, maritime, or hospitality sectors.
- Strong understanding of marine, P&I, liability, and multi-jurisdiction insurance structures.
- Experience managing brokers, underwriters, and claims.
- Strong analytical, negotiation, and communication skills.
- Law degree a plus
Benefits
A&K offers a large portfolio of competitive benefits to all eligible, fulltime employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts through the use of an IATAN Travel Professional card. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.