IT Systems Administrator

About Abeona

Our Values: Patient First | Innovation | Integrity | Determination | Trust

Join us in making cure the new standard of care. At Abeona Therapeutics, we exist for our patients and their caregivers; their needs guide our decision-making. We challenge ourselves to think differently, move quickly, and deliver solutions. We hold ourselves to the highest ethical and quality standards. We persevere with resilience and focus to achieve our mission. We build trust through humility, mutual appreciation, openness, and respect.

Company Description

Abeona Therapeutics Inc. is a commercial-stage biopharmaceutical company focused on developing cell and gene therapies for serious diseases. Notably, Abeona's ZEVASKYN™ (prademagene zamikeracel) is the first autologous cell-based gene therapy treating wounds in adults and pediatric patients with recessive dystrophic epidermolysis bullosa (RDEB). The company's cGMP manufacturing facility in Cleveland, Ohio, is dedicated to producing ZEVASKYN™. Abeona's portfolio includes adeno-associated virus (AAV)-based gene therapies for ophthalmic diseases with unmet medical needs, and their novel AAV capsids aim to improve treatment outcomes for various debilitating conditions.

Position Overview

Reporting to the Director, IT, The IT Systems Administrator will be responsible for managing and supporting our Microsoft 365 environment and providing desktop support to ensure the smooth operation of our IT infrastructure. This role is crucial in maintaining the efficiency and security of our systems, enabling our team to focus on groundbreaking research and development. The ideal candidate will have a strong understanding of IT principles and best practices, while also possessing the flexibility to work in a fast-paced, dynamic environment.

Schedule: Monday to Friday, first shift hours (hours may vary based on department needs, some late night or weekend work may be required)

Essential Duties and Responsibilities

Microsoft 365 Administration:

• Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint, Teams, and OneDrive.


• Configure and manage user accounts, permissions, and security policies.


• Monitor system performance and troubleshoot issues related to Microsoft 365 services.


• Implement and manage data backup and recovery solutions.

Desktop Support:

• Provide technical support for desktop, laptop, and mobile devices.


• Install, configure, and update software and hardware.


• Troubleshoot and resolve technical issues related to operating systems, applications, and network connectivity.


• Assist with the setup and maintenance of workstations and peripheral devices.

System Maintenance and Security:

• Monitor and maintain IT infrastructure, including servers, networks, and storage systems.


• Implement and enforce security protocols to protect company data and systems.


• Conduct regular system audits and vulnerability assessments.


• Ensure compliance with industry standards and regulations.

Collaboration and Training:

• Work closely with other IT team members to support ongoing projects and initiatives.


• Provide training and support to end-users on IT systems and best practices.


• Document IT procedures and create user guides as needed.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or Associate's Degree in related field equivalent work experience.


• 2 years of experience as an IT Systems Administrator (Associate Administrator level) or 5 years of experience (Administrator level), preferably in a life sciences or healthcare environment.


• Strong knowledge of Microsoft 365 administration and desktop support.


• Proficiency in Windows and Mac operating systems.


• Experience with network management and security protocols.


• Excellent problem-solving and communication skills.


• Ability to work independently and as part of a team.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to experience prolonged sitting, some bending, stooping, and stretching. Hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is required. A normal range of hearing and vision correctable to 20/20 is required. Occasional lifting up to 20 pounds is required.

Benefits

Our values apply to how we view caring for each other as well. While the patient comes first, our employees are vital to making that happen, and so we strive to offer a competitive benefits package that includes:

• Medical insurance coverage (multiple options to meet our employees' and their families' needs)


• Dental and vision coverage


• 401k match plan


• Lifestyle spending account


• PTO: 160 hours of paid time off per calendar year (Prorated based on date of hire; can carry 40 hours over to the next year)


• Compensation (annual): $77,000 - $82,500 (note: total annual compensation listed is based on annual salary and anticipated annual bonus)

Visa Sponsorship Not Currently Available

IMPORTANT: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This is a career-path role that is not suitable for someone whose work authorization is temporary and based on optional practical training (OPT).

Current or future H-1B sponsorship is not available for this role.