Workplace Support Specialist

With a history dating back to 1795, ABCorp® began as secure printers for the First Bank of the United States. Today, ABCorp designs, manufactures, personalizes, and fulfills contactless credit and debit payment cards; offers instant issuance programs for ID and payment cards; provides digital solutions for authentication, payment, and customer engagement; 3D prints detailed prototypes and parts in metal and plastics; and uses omnichannel content to elevate the customer experience. With a heritage that spans centuries and a focus on tomorrow’s innovation, ABCorp is uniquely poised to guide clients through the complexities of modern commerce. 

JOB SUMMARY: The Workplace Support Specialist plays a key role in keeping the office running smoothly while providing high-level administrative support to both leadership and the Human Resources team. This individual manages office operations, coordinates conferences, and ensures that all visitors and employees experience a professional, well-organized, and welcoming workplace. We are looking for individuals with a positive attitude and strong self-starting skills.

DUTIES/RESPONSIBILITIES:

The requirements listed below are representative of the essential duties required:

Office Operations

•    Oversee ordering and inventory of office supplies and equipment.

•    Replenish break room items daily, such as coffee/tea/cups, etc...

•    Liaise with the Facilities and Security team to ensure smooth office operations.

•    Order catering for onsite meetings and client visits 

•    Assist with meeting preparation by setting up the conference room with beverages/snacks/catering

•    Distribute daily incoming company mail

Front Office & Visitor Management

•    Support greeting and escorting office visitors, candidate interviews, onboarding, and offboarding processes, in collaboration with internal departments and front desk security.

•    Manage front-desk duties including greeting guests, handling calls, and sorting mail.

•    Coordinate meeting room scheduling and office event logistics.

HR Support

•    Assist with scheduling interviews for candidates during high-volume periods

•    Attend Employee Engagement Meetings and assist with planning fun company events.

•    Prepare and maintain accurate documentation, reports, and filing systems, as needed

•    Support ad-hoc related projects

Executive Support

•    Support with ad hoc request, including booking business travel

•    Support cross-functional teams with administrative tasks and special projects.

Experience: 

•    Associate’s or Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience).

•    2–5 years of experience in administrative support or client coordination roles.

•    Strong organizational skills and ability to manage multiple priorities.

•    Excellent written and verbal communication abilities.

•    Proficient with office and scheduling tools (e.g., Microsoft Outlook &Teams, Excel, ERP Systems).

•    Professional demeanor and strong customer service orientation.

Preferred Experience: 

•    Experience booking travel and managing executive calendars.

•    Strong attention to detail and proactive problem-solving skills.

•    Ability to maintain confidentiality and handle sensitive information.

•    Comfortable working in a fast-paced, dynamic environment. 

Working Conditions: 

•    This is a full-on-site position, Monday-Friday 9 am-5 pm. We are located in the Dedham/Needham/West Roxbury area and accessible by public transportation

•    Physical requirements include lifting and moving boxes (up to 50lbs) and walking/standing during office supply restocking.

Due to the secure environment of this role, upon acceptance of the offer, candidates will need to pass a background check, including credit and drug screen.