What are the responsibilities and job description for the Revenue Operations Specialist position at ABCorp NA Inc.?
About ABCorp
ABCorp is a 230 year-old secure manufacturer and trusted partner at the intersection of payments, fintech, identity, and additive manufacturing. We design, manufacture, and personalize secure products—credit/debit cards, healthcare and government IDs, and 3D-printed solutions—supported by robust digital and data-driven services.
We are seeking a Revenue Operations Specialist to join our go-to-market team. This role will be the backbone of our sales organization, ensuring we have the data, reporting, and tools in place to exceed aggressive growth targets. This role is based out of the Boston office and requires in-person attendance at least 4 days a week.
Responsibilities
- Spearhead the transition of incumbent CRM to HubSpot CRM
- Own and optimize HubSpot CRM as the primary revenue platform (data integrity, automation, reporting, dashboards).
- Build and maintain reporting frameworks for pipeline, forecasting, account performance, and profitability analysis.
- Support leadership in forecasting efforts by consolidating data, modeling trends, and identifying risks/opportunities.
- Partner with Sales, Marketing, Finance, and Client Success to align KPIs, dashboards, and reporting.
- Develop automated processes to improve sales team efficiency (lead scoring, routing, alerts, etc.).
- Perform deep-dive analytics on sales team performance, account trends, campaign ROI, and contribution margin (CM) profitability.
- Collaborate with Finance and Sales to determine CM contribution margin profitability at product, program, and account levels.
- Manage integrations between HubSpot, Visual ERP, and other systems.
- Ensure compliance with data governance, security, and reporting standards.
Required Skills & Experience
- Must be an Expert in HubSpot CRM: pipeline configuration, workflow automation, reporting, and integrations.
- 3-5 years of experience in Sales Ops, Revenue Ops, or Sales Engineering (fintech, SaaS, or manufacturing preferred).
- Proficiency with business intelligence tools (Tableau, Power BI, Looker, or equivalent).
- Strong data analysis skills (Excel/Google Sheets, SQL a plus).
- Experience supporting revenue forecasting processes and profitability analysis.
- Familiarity with contribution margin concepts and financial modeling.
- Strong project management and communication skills—able to manage multiple stakeholders and competing priorities.
Nice-to-Haves
- Experience with Visual ERP or other ERP systems.
- Understanding of manufacturing, supply chain, or payments ecosystems.
- Prior experience in a high-growth environment scaling the sales process.
What We Offer
- Opportunity to shape the backbone of revenue operations in a high-impact role.
- Exposure to a diverse ecosystem—financial services, government, healthcare, and advanced manufacturing.
- Collaborative team culture with direct executive visibility.
- Competitive compensation, benefits, and growth opportunities.