Development Operations & Data Manager

ABCD?s Development Department generates and maintains essential funding

by building relationships, organizing events and fostering strategic

partnerships to ensure long-term sustainability. The team is responsible

for leading and implementing the comprehensive fundraising efforts to

strengthen the organization?s financial health, to leverage public and

private funding and to provide ongoing support to programs and services

of the organization. The Development Data and Operations Manager is

responsible for the management of ABCD?s data, reporting and

communications related to development and related funding resources.

Holding an integral role connecting activities of the Development team

and other ABCD departments, this position member maximizes the

effectiveness of the customer relationship management (CRM) database via

leveraging of data for all initiatives. Key Responsibilities Serve as

the primary administrator of the CRM database, ensuring strong

governance, data integrity, and consistent business rules across the

system Responsible for leadership stewardship workflows, such as CEO

correspondence, donor lists, event information, and reports, to

strengthen funder recruitment, retention, and engagement Build and

maintain comprehensive database structure, including attributes,

queries/exports, reports, and global settings, to support fundraising

strategy, portfolio management, and leadership activity Manage

integrations and data flow between the CRM and connected systems, like

online giving portals and email tools, to ensure clean and reliable

syncs Coordinate with Finance, Grants and other areas to ensure revenue

processing and data entry workflows including coding, batching, imports,

acknowledgements, and documentation to support accurate tracking and

timely stewardship Lead reconciliation and reporting processes in

partnership with Finance, including monthly close support, audit

documentation, and ongoing revenue reporting ? Maintain and continuously

improve written CRM protocols and procedures; train users and provide

ongoing support to ensure consistent and compliant practices Serve as

the primary liaison to the CRM vendor and other companies for

troubleshooting, system improvements, and platform optimization Expected

Salary: \$69,997.20 to 72,090.20 salary annually with equates to an

hourly rate of \$38.46 to \$39.61. Salary scales are set according to an

explicit compensation policy and relevant market data. Due to funding

restrictions and our strong focus on internal parity, this salary is

thoughtfully aligned with the duties expected for this role, and offers

are firm Skills, Knowledge and Expertise A minimum of a highschool

diploma or equivalent and 3-5 years of experience administering a

fundraising CRM/database in a nonprofit setting with demonstrated

experience in gift processing, acknowledgements, coding, batching, and

reconciliation support is required. Experience working with Raiser?s

Edge stongly preferred. Proven ability to maintain data integrity

through governance, protocols, standardization, and quality control

Demonstrated knowledge of database structure tools (attributes, code

tables, queries/exports, imports, global changes) Ability to produce

fundraising reports and donor analytics for leadership, fundraising

staff, and Finance Excellent organizational skills and attention to

detail; able to manage high-volume work with deadlines (month-end,

audits, appeals) Strong communication, oral and written skills; ability

to work cross-functionally with multiple departments in an organization

Demonstrated commitment to confidentiality and ethical handling of donor

and financial data Ability to work in a diverse and multicultural

setting and with a wide range of constituencies