What are the responsibilities and job description for the Deputy Director-Center Operations position at ABCD?
With the direction of the Head Start Department Head, the Deputy
Director of Center Operations provides leadership, oversight, and
strategic direction for the daily operations of all Head Start and Early
Head Start centers. This position works in close partnership with
program leadership, agency departments, and external partners to ensure
high-quality service delivery, a positive environment, and full
regulatory compliance. The Deputy Director of Center Operations is
responsible for promoting the mission of ABCD Head Start & Children?s
Services; building an understanding of the program by communicating this
mission to staff, families and the community. This position must comply
with all federal, state and local laws, regulations, standards and
policies, including those of the federal Administration for Children and
Families (ACF), the Massachusetts Department of Early Education and Care
(EEC), the Individuals with Disabilities Education Act (IDEA),
Massachusetts Department of Elementary and Secondary Education (DESE),
Massachusetts disability law (Chapter 766), and ABCD, Inc. Head Start
and Children?s Services policies and procedures. All ABCD Head
Start/Early Head Start and Children?s Services personnel who are paid to
care for, or work with, children are MANDATED BY LAW to report all
suspected cases of child abuse and neglect to the Massachusetts
Department of Children and Families (DCF), pursuant to Massachusetts
General Laws Chapter 119 ?? 51A ? 51G. Any staff member who suspects
child abuse or neglect of a child must inform his or her supervisor
immediately. The responsibilities of a particular position may support
both Early Head Start and Head Start depending on the individual
assignment. The specific corresponding funding allocation will be
documented on the personnel payroll authorization or change of status
form. All communications are potentially sensitive and are subject to
Head Start\'s policy on confidentiality. Essential Duties Center
Oversight and Management Collaborate with program leadership (Deputy
Directors, Education, Family & Community Engagement, Health & Nutrition,
Inclusion, Mental Health, Facilities, Finance and HR) to ensure holistic
support and integrated services at centers. Collaborate with leadership
at partner programs to ensure alignment and adherence to partner
agreements and OHS HSPPS Screen, interview and make recommendations to
Central staff for employment of suitable candidates or termination of
center staff with appropriate documentation and in accordance with
agency policies and procedures. Supervise, mentor and evaluate all
Center Directors. Monitor and track staff activity to ensure completion
of required tasks. Conduct annual performance appraisals incorporating a
professional development plan for each staff inclusive of educational
goals and objectives to help staff increase their skill level and
knowledge of the field. Oversee staff onboarding and continuous
professional development; identify external training opportunities and
maintain partnerships with higher education and training programs to
support workforce growth and advancement. Monitor and maintain physical
environments that conform to governmental and agency standards of safety
and cleanliness, is conducive to optimal growth and development of
children, families and staff at the center and meets state licensing
standards at all times. Ensure Center Directors have the required tools
and guidance to deliver high quality services at all times. Identify and
collaborate with new and existing local community agencies to develop a
network for advocacy, referrals, and services. Coordinate with other
ABCD staff that has similar functions. Perform other related duties as
assigned from time to time. Compliance and Quality Assurance Conduct
regular site visits to assess program quality, ensure compliance, and
support center performance improvement efforts. Participate in the
c eation and mon
Director of Center Operations provides leadership, oversight, and
strategic direction for the daily operations of all Head Start and Early
Head Start centers. This position works in close partnership with
program leadership, agency departments, and external partners to ensure
high-quality service delivery, a positive environment, and full
regulatory compliance. The Deputy Director of Center Operations is
responsible for promoting the mission of ABCD Head Start & Children?s
Services; building an understanding of the program by communicating this
mission to staff, families and the community. This position must comply
with all federal, state and local laws, regulations, standards and
policies, including those of the federal Administration for Children and
Families (ACF), the Massachusetts Department of Early Education and Care
(EEC), the Individuals with Disabilities Education Act (IDEA),
Massachusetts Department of Elementary and Secondary Education (DESE),
Massachusetts disability law (Chapter 766), and ABCD, Inc. Head Start
and Children?s Services policies and procedures. All ABCD Head
Start/Early Head Start and Children?s Services personnel who are paid to
care for, or work with, children are MANDATED BY LAW to report all
suspected cases of child abuse and neglect to the Massachusetts
Department of Children and Families (DCF), pursuant to Massachusetts
General Laws Chapter 119 ?? 51A ? 51G. Any staff member who suspects
child abuse or neglect of a child must inform his or her supervisor
immediately. The responsibilities of a particular position may support
both Early Head Start and Head Start depending on the individual
assignment. The specific corresponding funding allocation will be
documented on the personnel payroll authorization or change of status
form. All communications are potentially sensitive and are subject to
Head Start\'s policy on confidentiality. Essential Duties Center
Oversight and Management Collaborate with program leadership (Deputy
Directors, Education, Family & Community Engagement, Health & Nutrition,
Inclusion, Mental Health, Facilities, Finance and HR) to ensure holistic
support and integrated services at centers. Collaborate with leadership
at partner programs to ensure alignment and adherence to partner
agreements and OHS HSPPS Screen, interview and make recommendations to
Central staff for employment of suitable candidates or termination of
center staff with appropriate documentation and in accordance with
agency policies and procedures. Supervise, mentor and evaluate all
Center Directors. Monitor and track staff activity to ensure completion
of required tasks. Conduct annual performance appraisals incorporating a
professional development plan for each staff inclusive of educational
goals and objectives to help staff increase their skill level and
knowledge of the field. Oversee staff onboarding and continuous
professional development; identify external training opportunities and
maintain partnerships with higher education and training programs to
support workforce growth and advancement. Monitor and maintain physical
environments that conform to governmental and agency standards of safety
and cleanliness, is conducive to optimal growth and development of
children, families and staff at the center and meets state licensing
standards at all times. Ensure Center Directors have the required tools
and guidance to deliver high quality services at all times. Identify and
collaborate with new and existing local community agencies to develop a
network for advocacy, referrals, and services. Coordinate with other
ABCD staff that has similar functions. Perform other related duties as
assigned from time to time. Compliance and Quality Assurance Conduct
regular site visits to assess program quality, ensure compliance, and
support center performance improvement efforts. Participate in the
c eation and mon
