What are the responsibilities and job description for the Swing Dispatcher position at ABC Priority Care Transport?
Overview
We are seeking a dedicated Swing Dispatcher to coordinate non-emergency patient transport services. This role involves managing daily dispatch operations, ensuring timely and efficient transportation for patients requiring non-emergency medical transportation. The Swing Dispatcher plays a vital part in maintaining smooth communication between clients, drivers, and healthcare providers to deliver reliable service.
Duties
- Oversee the scheduling and dispatching of non-emergency patient transport vehicles to meet daily operational needs.
- Coordinate with drivers, healthcare facilities, and patients to confirm transportation arrangements and address any scheduling conflicts or changes.
- Monitor ongoing transport activities to ensure timely pickups and drop-offs, adjusting plans as necessary for unforeseen circumstances.
- Maintain accurate records of dispatch activities, vehicle locations, and patient information in compliance with privacy regulations.
- Communicate effectively with team members to relay updates, resolve issues, and optimize route efficiency.
- Respond promptly to any emergencies or urgent requests related to scheduled transports.
- Ensure all transportation services adhere to safety standards and company policies.
Requirements
- Prior experience in dispatching, transportation coordination, or a related role is preferred.
- Strong organizational skills with the ability to multitask and prioritize effectively.
- Excellent communication skills for liaising with drivers, clients, and healthcare providers.
- Ability to work flexible hours, including evenings or weekends as needed for shift coverage.
- Proficiency with dispatch software or relevant technology systems is advantageous.
- Knowledge of local geography and traffic patterns is beneficial.
- Ability to remain calm under pressure and handle dynamic situations professionally.
This position offers an engaging opportunity to contribute to essential non-emergency patient transportation services by ensuring reliable and efficient operations every day.
Pay: $15.00 per hour
Work Location: In person
Salary : $15