Front Office Receptionist

Overview

We are seeking a dynamic and friendly Front Desk Receptionist to join our healthcare team In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while efficiently managing administrative tasks. Your energetic approach and attention to detail will help create a welcoming environment and ensure smooth clinic operations. This position offers an exciting opportunity to be part of a dedicated healthcare team committed to delivering quality care and outstanding patient experiences.

Responsibilities

• Greet patients, visitors, and staff warmly, establishing a positive first impression.
• Answer multi-line phone systems promptly with professional phone etiquette, directing calls appropriately.
• Schedule patient appointments using electronic health record (EHR) systems ensuring accurate documentation review and appointment confirmation.
• Verify insurance coverage and perform insurance verification processes to facilitate smooth billing procedures.
• Collect patient information, update medical records, and assist with intake procedures efficiently.
• Manage medical office administrative support tasks including filing, data entry, and maintaining organized medical records.
• Support clinic operations by managing front desk activities such as patient check-in/out, appointment scheduling, and handling inquiries professionally.
• Maintain compliance with HIPAA regulations by safeguarding patient information during all interactions.
• Utilize computer skills in Microsoft Office and specialized EMR systems like E-Clinical Works for documentation and office management tasks.
• Perform clerical duties including filing, faxing, copying, and managing multi-line phone systems to keep the front office running smoothly.

Skills

• Proven experience in a medical receptionist or front desk role within a healthcare setting, preferably in clinics or dental offices.
• Strong knowledge of EMR/EHR systems such as eClinicalWorks.
• Familiarity with insurance verification and health information management practices.
• Excellent customer service skills with the ability to handle patient inquiries professionally and compassionately.
• Knowledge of HIPAA compliance standards to ensure confidentiality of protected health information (PHI).
• Strong organizational skills with attention to detail for documentation review and accurate data entry.
• Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key typing for efficient administrative support.
• Ability to manage multiple priorities in a fast-paced environment while maintaining professionalism at all times.
• Join us as a Front Desk Receptionist where your enthusiasm will help foster a welcoming atmosphere for patients while supporting the efficient operation of our healthcare facility

Job Type: Full-time

Pay: $ $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $38,000