What are the responsibilities and job description for the Client Relations Manager position at ABC Imaging?
Now Hiring: Client Relations Manager at ABC Imaging!
Be the friendly, get-it-done heartbeat of our team. If you love delivering great service, keeping operations smooth, and squeezing value from tech and people, this is your role.
What you’ll do:
-Deliver top-quality client work on time.
-Own admin for technical and billing targets (meter reads, time reporting, equipment maintenance).
-Orchestrate shop operations: staffing, scheduling, budgets.
-Keep equipment in good shape and spot productivity upgrades.
-Ensure accurate billing and resolve issues.
-Track and escalate helpdesk tickets daily.
-Support Major Account Managers with client outreach, site visits, and events.
-Maintain up-to-date Client Relations Manuals and report to the District Manager.
-Manage inventory and supplies.
What you’ll bring:
-High school diploma; bachelor’s preferred.
-2 years in print or related roles a plus.
-Knowledge of print equipment and materials.
-Leadership, strong customer service, and clear communication.
-Excellent organizational and multitasking skills.
-Problem-solving for software/hardware issues.
Why you’ll love it!
-Collaborative culture with growth opportunities.
-Flexible schedule and supportive team.
-Real impact on processes and products.
-Competitive compensation and benefits.
-Health/dental/vision, PTO
Salary : $20 - $25