Lead Mitigation Technician

Abbotts Cleanup & Restoration is the leading provider of disaster restoration and reconstruction services in the Rocky Mountain region. Our certified specialists deliver superior quality, services and workmanship for recovery from fire, flood and mold as well as other natural and man-made disasters.

As a preferred provider for residential, commercial and industrial properties, Abbotts Cleanup & Restoration offers a full range of services, 24 hours a day, 7 days a week, 365 days a year.

We are searching for full-time, motivated, experienced IICRC certified technicians and project managers to lead an enthusiastic and qualified team. This is a high level customer-facing position requiring professionalism, tact, and an uncompromising drive to exceed client expectations.

Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our Mitigation Technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean driving record, valid driver's license and be able to pass a criminal background check and random drug screening.

We provide competitive compensation, with paid time off (PTO) and paid holidays for full time employees. **Military Veterans Encouraged to Apply

Responsibilities:

• Initial job-site inspection
• Ability to sell our Services and our Company with integrity
• Ability to fully scope a job
• Perform applied structural drying per IICRC standards
• Digitally capture daily psychometric & moisture content readings
• Follow the job site safety conditions and procedural protocol
• Be a flexible team player and demonstrate a can-do attitude at all times
• Perform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfaction
• Maintain company image and positive attitude
• Be available 24 hrs / 7 days for on-call (as required)
• Required Skills:
• IICRC WTR Certified (desirable)
• Great "Customer-First" skills
• Proven problem-solver adept in securing client solutions
• Skilled in confirming customer-satisfaction prior to concluding service work
• Excellent verbal / written communication
• High interest in developing knowledge of current technology and systems
• Experience in the fire and water damage restoration and mold remediation industry: 2 years
• Experience using Xcelerate, Encircle and Xactimate preferred

Job Type: Full-time

Pay: $23.76 - $27.88 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• Water damage restoration: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $24 - $28