Senior Talent Acquisition Operations Specialist – Contingent Labor Management

Location: Abbott Park, Illinois

Duration: 6 Months (potential for conversion to hire)

100% Onsite

Responsibilities

• Lead day to day MSP program operations, ensuring SLA/KPI adherence, optimized rate cards, and high-performing supplier partnerships.
• Manage VMS activities (e.g., Beeline, SAP Fieldglass), including requisition workflows, approvals, compliance checks, reporting, and user support.
• Conduct quarterly business reviews with MSP and suppliers; drive action plans focused on fill rates, time to fill, quality, DEI outcomes, and cost optimization.
• Maintain and update program processes, policies, and SOPs in alignment with Procurement, Legal, HR, and other stakeholders.
• Serve as the primary escalation point for hiring managers and functional leaders to resolve issues promptly.
• Lead change management for new processes, technology enhancements, and policy updates; deliver training and enablement sessions.
• Ensure compliance with worker classification rules, co-employment risk mitigation, tenure/cooling policies, and data privacy guidelines.
• Partner with Legal/Compliance on audits, documentation hygiene, and remediation as needed.
• Monitor and govern rate adherence, exceptions, and waivers.
• Own program metrics and dashboards to track cycle times, cost savings, quality, supplier mix, and diversity utilization.
• Analyze trends to recommend sourcing strategies, rate card updates, and workforce mix decisions (contingent vs. FTE vs. SOW).
• Lead cross-functional projects aimed at improving efficiency, stakeholder experience, and operational outcomes.
  
  

Key Success Factors

• Advanced knowledge in MSP program operations.
• Strong business acumen with the ability to influence senior stakeholders, negotiate with suppliers, and drive organizational change.
• Excellent written and verbal communication skills; comfortable delivering training and executive-level updates.
  
  

Required Qualifications

• Bachelor’s degree in Business, HR, Supply Chain, Operations, or related field.
• 6–8 years of experience in contingent workforce, staffing, or MSP program operations with strong knowledge of MSP/VMS models.
• 2 years of people leadership experience (direct or matrix).
• Demonstrated project management experience including scoping, planning, risk mitigation, and stakeholder communication.
• Proficiency with VMS platforms (e.g., Beeline, SAP Fieldglass, Coupa) and advanced Excel; experience with BI tools (Power BI, Tableau) is a plus.
  
  

Preferred Qualifications

• Experience overseeing SOW engagements in addition to staff augmentation programs.
• Background in regulated industries such as healthcare, life sciences, financial services, or manufacturing.
• Familiarity with global contingent workforce models (e.g., EOR, PEO) and international compliance nuances.
  
  

Consultants Eligible Benefits Upon Waiting Period

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account (for High Deductible Health Plans)
• Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
• Supplemental Life Insurance
• Short Term Disability (coverage varies by state)
• Long Term Disability
• Critical Illness, Hospital coverage, Accident Insurance
• MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
• 401(k)
  
  

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines.

Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.