ABA Revolution/Part time office manager

ABA Revolution LLC: Part-Time Office Manager

Job Title: Part-Time Office Manager
Company: ABA Revolution LLC
Location: 220 East Roosevelt Road, Villa Park, Illinois 60181
Job Type: Part-Time, Non-Exempt
Schedule: 7:30 a.m. - 12:00 p.m. (22.5 hours/week), Monday through Friday

Role Summary
ABA Revolution LLC is seeking a highly reliable, personable, and tech-savvy Part-Time Office Manager to manage the crucial opening and administrative functions at our Villa Park clinic. This role is essential for ensuring efficient clinic operations, timely material preparation, and accurate data management within the CentralReach and Brightwheel systems.

Essential Duties and Responsibilities

• Clinic Opening Procedures (7:30 a.m.): Arrive promptly to unlock the facility, prepare the clinic for daily operations, and ensure all reception and therapy areas are ready for staff and client arrival.
• CentralReach Management: Utilize the CentralReach platform to manage client records, schedule appointments, and coordinate with clinical staff. Tech-savviness is required to efficiently navigate and utilize this system.
• Scheduling Management: Edit and adjust client and staff schedules as necessary (due to cancellations, staff changes, or clinical necessity) within CentralReach to maintain continuity of care.
• File and Compliance Oversight: Check the completion and integrity of client files (electronic and physical), ensuring all documentation, consent forms, and authorization data are current and compliant with clinical and payer requirements.
• Administrative and Clinical Support Material Creation: Create, print, laminate, and prepare instructional and therapeutic materials (e.g., visual schedules, token boards, data sheets, other materials) needed by the Behavior Technicians and Clinicians.
• Client Technology Support: Provide support for client check-in procedures only as it relates to troubleshooting and assisting families with the Brightwheel system, while providing a warm greeting to families as they check-in.
• Communication Hub: Answer all incoming phone calls, with a special focus on managing calls and providing direction during the high-volume arrival and departure times for client sessions. This requires a personable and professional demeanor at all times.

Required Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in office administration, preferably in a behavioral health or ABA setting.
• Demonstrated tech-savviness and proficiency in using complex scheduling and client management systems (CentralReach and/or Brightwheel experience is a plus).
• Must be available from 7:30 a.m. to 12:00 p.m., Monday through Friday.
• Exceptional communication and interpersonal skills, with a personable attitude that supports positive interactions with clients, families, and staff.

Preferred Qualifications

• Direct experience using CentralReach and the Brightwheel platform is highly preferred.
• Familiarity with ABA terminology and operational needs.