What are the responsibilities and job description for the Room Attendant position at Aatmos Hospitality, LLC?
Gatlinburg River Inn is a warm, welcoming retreat nestled along the river in the heart of Gatlinburg, TN — where genuine mountain hospitality and a comfortable, well-appointed stay bring guests back time and again. As a Room Attendant, you are an essential part of what makes a stay here feel special — ensuring every space is spotless, inviting, and ready to wow the next guest who walks through the door. This is a role for someone with a sharp eye for detail, a pride in their work, and an understanding that a perfectly turned room is its own kind of hospitality.
What You'll Do
Room Care & Standards
- Clean and service guest rooms to the highest standards, ensuring each space is fresh, inviting, and fully stocked for incoming guests
- Follow all AATMOS Hospitality housekeeping departmental standards, policies, and procedures on every shift
- Maintain inventory of necessary supplies and communicate needs to the appropriate team members
- Report any room issues, damages, or maintenance needs promptly to the appropriate department for immediate resolution
- Follow all safety and sanitation policies at all times
Guest Experience & Team Support
- Respond promptly and professionally to guest special requests for miscellaneous items
- Attend morning huddles and stay current on daily priorities, room assignments, and property updates
- Assist other departments when needed to ensure seamless service across the property
- Maintain a friendly, professional presence in all guest and team member interactions