What are the responsibilities and job description for the Innkeeper (Front Desk) position at Aatmos Hospitality, LLC?
Historic Rocky Waters Motor Inn
The Michelin recognized Rocky Waters Motor Inn is a one-of-a-kind property where genuine, personal hospitality sets us apart. As an Innkeeper, you are the heart of that experience — the welcoming face guests encounter at check-in, the knowledgeable local guide who helps them make the most of their stay, and the dedicated team member who keeps every room and common space spotless and guest-ready. At Rocky Waters, our Innkeepers do it all — from welcoming guests at the front desk to turning over guest rooms to the standard our guests expect. This is a hands-on, guest-facing role for someone who takes real pride in the details.
This is not a management position.
What You'll Do
Guest Experience
- Deliver a warm, seamless check-in and check-out experience for every guest
- Serve as a knowledgeable resource for local activities, dining, and events
- Address guest needs and concerns promptly, professionally, and with genuine care
- Maintain a welcoming, hospitable presence throughout the property at all times
Property Care & Standards
- Manage and replenish linens, supplies, and amenities as needed
- Assist guests with luggage and other physical needs throughout their stay