What are the responsibilities and job description for the BDC MANAGER- AUTOMOTIVE position at Aaron Ford of Escondido?
BDC Manager – Automotive Sales
Aaron Ford of Escondido
At Aaron Ford, we value professionalism, integrity, commitment, and continuous development. We invest in our people through ongoing training and advancement opportunities to support long-term career success. We are currently seeking an experienced Automotive BDC Manager to lead our Sales BDC team and deliver an exceptional customer experience.
Position Overview
The Automotive BDC Manager is responsible for overseeing all Sales BDC operations, including lead management, training, KPI performance, and daily workflow execution. This role requires a hands-on leader who can motivate a team, monitor performance, and work closely with dealership leadership to ensure departmental goals are consistently achieved.
Key Responsibilities
- Oversee daily operations of the Sales BDC department
- Train, coach, and develop BDC team members
- Monitor KPIs and ensure performance goals are met
- Ensure all daily tasks, follow-ups, and lead responses are completed accurately and on time
- Manage internet, phone, text, and email leads
- Communicate daily performance and initiatives with the Director
- Maintain a high level of customer satisfaction and professionalism
Requirements
- High School Diploma or GED required
- Minimum of 2 years Automotive BDC experience required
- Excellent verbal and written communication skills (bilingual a plus)
- Strong leadership, organizational, and interpersonal skills
- Comfortable working in a performance-driven, commission-based environment
- Customer-focused mindset with strong follow-up discipline
Compensation & Benefits
- Hourly pay plus performance-based bonuses
- Medical, Dental, and Life Insurance
- 401(k) Plan
- Continuous training, coaching, and mentoring
- Professional work environment with strong career growth opportunities
*Aaron Ford of Escondido is an Equal Opportunity Employer and a drug-free workplace. Employment offers are contingent upon successful completion of background screening, motor vehicle record review, SSN verification, and drug testing.
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
Salary : $80,000 - $120,000