What are the responsibilities and job description for the Automotive Service Advisor/Writer position at AAMCO Transmissions & Total Car Care?
Overview
Join our dynamic automotive team as an Automotive Service Advisor/Writer, where your enthusiasm and mechanical knowledge will drive exceptional customer experiences! In this energetic role, you will serve as the vital link between our valued clients and our skilled technicians, ensuring vehicle repairs and maintenance are communicated clearly, accurately estimated, and completed efficiently. Your ability to upsell services, handle customer inquiries, and manage service writing will help us deliver top-tier automotive care while fostering long-term customer loyalty. If you thrive in a fast-paced environment and have a passion for automotive diagnostics and client communication, this is the perfect opportunity to accelerate your career in auto service management!
Position Responsibilities:
Engage and consult incoming customers, both in-person and over the phone, to
successfully generate and close sales
Meet, greet and recommend services to customers
Manage technician workflow and the status of the customers vehicles’ repairs
Order parts and inventory
Deliver a high level of customer service and quality control over all aspect of the center's
business, operations, and work product.
What We Offer:
Competitive compensation packages and incentive programs
Ongoing training and field support
M-F work week schedule, No Weekends
Growth opportunity
Job Requirements:
Minimum of 2-5 years of Automotive Service Writer Experience
Excellent closing skills
Strong commitment to customer service and relationship building
Ability to communicate and use interpersonal skills at a sustained high level
Capable of multi-tasking and executing in a fast-paced environment
Coachable, honest and goal-oriented team player
Must have valid driver's license
Pay: $55,667.86 - $79,083.88 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $55,668 - $79,084