What are the responsibilities and job description for the Program Manager salesforce position at AagatiServe?
Role: Technical Program Manager (TPM) – Salesforce Service Cloud
Key Requirements
- Hands-on experience managing projects involving Salesforce Service Cloud.
- Strong technical program management, stakeholder management, and process optimization skills.
- Experience leading cross-functional programs across business, engineering, architecture, and product teams.
- Expertise in project planning, risk management, issue escalation, communication, and implementation.
- Ability to coordinate launches, manage timelines, and track KPIs and metrics.
- Experience balancing business requirements with technical constraints.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage intake queues, prioritize requests, and drive delivery independently.
Top 3 Required Skills
- Salesforce Service Cloud
- Technical Program Management (TPM)
- Stakeholder Management & Process Optimization
Ideal Candidate
A Technical Program Manager with Salesforce Service Cloud experience who can lead large-scale initiatives, coordinate cross-functional teams, mitigate risks, and deliver business-critical programs in an onsite environment.