What are the responsibilities and job description for the Counter Sales Representative position at AA towing and auto wrecking?
Job Overview
We are seeking a dynamic and customer-focused Counter Sales Representative to join our team. In this energetic role, you will be the frontline ambassador, providing exceptional service and expert advice to customers seeking automotive parts, accessories, and related products. Your enthusiasm and mechanical knowledge will drive sales, foster strong customer relationships, and ensure a seamless shopping experience. This position offers an exciting opportunity to work in a fast-paced environment where your communication skills and automotive expertise can truly shine.
Responsibilities
- Greet customers warmly and assist them in selecting the right automotive parts, accessories, and tools based on their needs.
- Provide detailed product information, including automotive diagnostics, vehicle maintenance tips, and mechanical troubleshooting.
- Manage inventory levels accurately using inventory management systems and CMMS (Computerized Maintenance Management System) tools to ensure stock availability.
- Process sales transactions efficiently using POS (Point of Sale) systems while handling cash, credit cards, and other payment methods responsibly.
- Build lasting customer relationships through excellent service, upselling relevant products, and understanding client needs for future sales opportunities.
- Collaborate with the team to organize stock displays, stock shelves, and maintain a clean and organized sales area.
- Support marketing initiatives by promoting special offers or new products to enhance sales performance.
- Maintain detailed records of sales activities, inventory movements, and customer interactions for reporting purposes.
- Assist in order fulfillment by accurately picking parts from inventory and preparing orders for pickup or delivery.
- BILINGUAL PERFERED
- MUST HAVE 2 YEARS IN AUTOMOTIVE PARTS
- GREAT CUSTOMER SERVICE
Experience
- Proven retail sales experience with a focus on automotive parts or accessories is highly preferred.
- Strong knowledge of automotive repair processes, vehicle systems, and mechanical troubleshooting techniques.
- Experience with inventory management software such as CMMS or similar platforms.
- Familiarity with POS systems, Microsoft Office Suite (especially Excel), and retail math principles for accurate transactions and stock control.
- Bilingual abilities are a plus to effectively communicate with diverse customer bases.
- Dealership experience or automotive dealership background is advantageous but not mandatory.
- Excellent communication skills combined with negotiation skills to assist customers effectively while maximizing sales opportunities.
- Demonstrated organizational skills with the ability to multitask in a fast-paced environment while maintaining attention to detail.
- POWERLINK
Join us as a Counter Sales Representative where your passion for automotive technology meets your talent for delivering outstanding customer service! We are committed to supporting your growth through ongoing training opportunities and a vibrant team environment that values energy, initiative, and professionalism.
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- DO YOU HAVE EXPERINCE WITH AUTOMOTIVE PARTS?
- DO YOU HAVE EXPERIANCE IN AUTOMOTIVE INVENTORY SOFTWARE?
Work Location: In person
Salary : $21 - $25