What are the responsibilities and job description for the Appointment Setter position at AA Total Painting?
Job Posting – Customer Service Representative (Remote)
Friendly. Organized. Driven.
Company: AA Total Painting
Location: Remote
Pay: $18.00 – $20.00/hour Performance Bonuses & Commission
Overview
Are you someone who loves talking to people and getting things done?
Do you enjoy staying organized, following up, and making sure nothing falls through the cracks—while still delivering a great customer experience?
AA Total Painting is looking for a high-energy, detail-oriented Customer Service Representative (CSR) who thrives in a fast-paced environment and knows how to balance people skills with productivity.
Who We Are
AA Total Painting is a professional residential and commercial painting company focused on high-quality workmanship and an exceptional customer experience.
We don’t just paint homes—we build trust, deliver consistency, and create long-term relationships with our clients.
What You’ll Be Responsible For
This is not a passive CSR role—you are the communication hub of the company.
- Respond to inbound leads (calls, texts, emails, website inquiries)
- Reach out to new leads quickly and professionally
- Schedule estimates and appointments efficiently
- Follow up with prospects and customers
- Send emails, confirmations, and reminders
- Keep CRM updated and organized
- Coordinate with the sales and production team
- Ensure every customer feels taken care of from first contact to project completion
Ideal Candidate Traits (DISC-Aligned)
We are specifically looking for someone who is:
- Friendly, positive, and engaging
- Builds rapport quickly over phone and text
- Comfortable talking to new people all day
- Organized and detail-oriented
- Follows systems and processes consistently
- Strong at multitasking and prioritization
- Reliable and accountable
- Moves fast and follows up consistently
- Doesn’t need micromanagement
- Takes ownership of tasks and results
What We Offer
- $18–$20/hour base pay
- Performance bonuses commission opportunities
- Remote work flexibility
- Structured systems and training
- Clear expectations and growth opportunities
- Small, tight-knit team environment
Please Do NOT Apply If:
- You struggle with organization or multitasking
- You don’t enjoy talking to customers frequently
- You need constant supervision to stay productive
- You avoid follow-ups or detailed work
Why Join Us?
At AA Total Painting, you’re not just answering phones—you’re helping drive the business forward.
If you’re someone who:
- Loves people
- Loves structure
- Loves getting things done
This role will fit you extremely well.
Next Steps
Once you apply, we’ll reach out for a quick initial call to see if this is a strong fit on both sides.
Pay: $18.00 - $30.00 per hour
Benefits:
- On-the-job training
- Paid time off
Work Location: Hybrid remote in Riverview, FL 33578
Salary : $18 - $20