What are the responsibilities and job description for the Customer Service Representative position at A SECURITY INSURANCE CORP.?
Company Description
A SECURITY INSURANCE CORP. is an insurance company based , BOCA RATON, Florida, United States. We are dedicated to providing top-notch insurance services and ensuring customer satisfaction. Our team is committed to delivering exceptional service and support to all our clients, helping them secure their future with confidence.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Boca Raton, FL. The Customer Service Representative will be responsible for managing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Day-to-day tasks include answering phone calls, responding to emails, addressing customer concerns, and resolving any issues promptly and efficiently.
Qualifications
- Customer Service Representatives, Customer Support, and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Excellent verbal and written Portuguese and English communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work well in a team-oriented environment
- Previous experience in the insurance industry is a plus