What are the responsibilities and job description for the Front Office Receptionist position at A&S Telecom Consulting?
The Front Office Receptionist plays a vital role in creating a positive first impression by efficiently managing visitor interactions and front desk operations during standard business hours. This position handles a medium daily visitor volume and uses various software systems, including Microsoft Office, proprietary scheduling tools, and CRM software, to ensure smooth administrative processes. The receptionist also supervises front office staff and coordinates with security and maintenance teams to maintain a secure and welcoming environment.
Responsibilities
- Greet and assist visitors promptly and professionally
- Manage incoming calls and route them effectively
- Schedule and coordinate appointments using proprietary systems
- Handle mail management and office supply inventory
- Maintain accurate data entry and record keeping
- Provide customer support and disseminate information as needed
- Maintain visitor logs and ensure security protocols are followed
- Supervise other front office staff and coordinate with security and maintenance teams
- Multitask efficiently in a fast-paced environment
- Communicate effectively with all stakeholders
Preferred Qualifications
- 1 years of experience in administrative support roles
- High school diploma or equivalent
- Strong reception and customer service skills
- Proficiency in Microsoft Office and CRM software
- Excellent communication and organizational abilities
- Effective time management and multitasking skills
- Problem-solving aptitude
Salary : $20 - $30