What are the responsibilities and job description for the Maintenance Tech position at A&R Group?
Job Summary:
The maintenance tech is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximizes guest satisfaction and properly controls labor and materials utilized.
Duties and Responsibilities:
The maintenance tech is responsible for providing an attractive, clean, safe and well-maintained property, using a systematic approach that maximizes guest satisfaction and properly controls labor and materials utilized.
Duties and Responsibilities:
- Maintain and repair the interior and exterior of the building, guest rooms, meeting rooms, laundry, lighting, HVAC, ventilation, water treatment systems, and swimming pool.
- Inspect all operating systems and components of the hotel to ensure they are operating properly, efficiently and safely.
- Communicate and enforce all hotel policies and procedures.
- Inform management of hazardous situations, emergencies or security threats.
- Maintain a clean and organized maintenance shop and for the security of hotel inventory.
- Assist all guests in a sincere and courteous manner while going the extra mile and doing whatever it takes to ensure guest satisfaction.
- Understand and respond to customer needs and ensure a high level of guest satisfaction.
- Perform preventative maintenance on all mechanical/electrical equipment, HVAC units, refrigeration, plumbing systems, and guest rooms while maintaining accurate records of all work performed.
- Ensure everyone in the department is trained and uses Quore on a daily basis.
- Maintain the cleanliness of hotel grounds.
- Assist with hotel security to minimize risk of theft, crime, and other hazards.
- Follow and adhere to all standards and regulations set forth by designated hotel and as directed by management.
- Previous hospitality industry experience preferred but not required
- Able to accept directions and priorities from members of management and reliably follow through on tasks.
- Highly energetic and motivated individual
- Ability to lift up to 50 pounds.
- Ability to work with machinery both indoors and outdoors.
- Ability to work independently with little supervision.
- Excellent interpersonal and communication skills with strong customer/client focus essential
- Strong problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Ability to shift and manage multiple priorities while adapting easily to change
- Results driven focus and ability to work through to completion in a timely manner
- High level of flexibility regarding overtime during busy periods as required by the business
