What are the responsibilities and job description for the Client Advisor position at A.P.C.?
Join Our South Coast Plaza Team
About A.P.C.
Founded by Jean Touitou in 1987, A.P.C. is an authentic French label known for its understated style, quality craftsmanship, and accessible approach to fashion. While the brand first gained recognition for its iconic raw denim, A.P.C. now offers a complete collection of clothing and accessories for men and women that embody effortless, timeless cool.
As a Part-Time Client Advisor, you will serve as an ambassador for the A.P.C. brand, demonstrating impeccable presentation, professionalism, and customer service. You will follow A.P.C.'s selling ceremony to deliver a consistent and elevated client experience while contributing to the growth and success of the business through relationship building and client development.
Key Responsibilities
Sales
- Achieve individual and store sales goals.
- Serve clients according to A.P.C.'s selling ceremony standards.
- Create exceptional client experiences by meeting client needs and exceeding expectations.
- Demonstrate expertise across all product categories and provide tailored recommendations.
- Delight clients through expert product and brand knowledge.
- Develop client loyalty through genuine relationship building and communication using A.P.C.'s clienteling tools.
- Build and maintain a personal client book while ensuring accurate and timely CRM updates.
Operations
- Assist with daily operational tasks and support overall store efficiency.
- Maintain product displays in accordance with A.P.C.'s visual merchandising standards.
- Support general housekeeping and uphold the store's image and presentation.
- Follow A.P.C.'s grooming and uniform guidelines.
- Adhere to company policies and operating procedures.
- Assist with inventory management and stock organization.
Requirements
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and carry boxes weighing up to 40 lbs.
- Availability to work mornings, evenings, weekends, annual inventory, and holiday periods.
- Minimum of 2 years of retail experience with a focus on sales and customer service.
Benefits
- Commission structure
- 401(k) plan
- Sick time
- Employee discount
Join A.P.C. and become part of a team that values authentic style, exceptional service, and meaningful client relationships.