What are the responsibilities and job description for the Care Management Support Coordinator - TEXAS ONLY (164138) position at A-Line Staffing?
**MUST HAVE PRIOR MANAGED CARE/HEALTHCARE AUTHORIZATIONS EXPERIENCE, THIS IS A REQUIREMENT FOR THE ROLE**
Care Management Support Coordinator (Remote – Texas Only)
Contract Role | $18.50/hr
Contract Length: 3-Month Contract with Possibility to Extend or Convert
Schedule: Monday–Friday, 8:00am–5:00pm (subject to change based on business needs). Overtime may be required depending on workload.
About the Role
A healthcare organization is seeking a Care Management Support Coordinator to support its Centralized Authorization Team. This team manages authorizations for LTSS, SK, SH, and MMP services, currently operating within a 3–4 business-day turnaround time. Due to increased authorization volume and growth in VIP providers, project-based staff will assist across multiple functions and receive cross-training to support fluctuating demands.
In this role, you will help ensure members receive timely access to care by completing authorization requests accurately, efficiently, and in compliance with internal policies and procedures.
Key Responsibilities
- Process and review authorizations for LTSS and related service categories.
- Ensure accuracy and timeliness of authorization completion.
- Assist with high-volume task queues and cross-functional support.
- Adhere to internal workflows, compliance requirements, and productivity expectations.
- Support operational goals by helping maintain required turnaround times.
Required Qualifications
- 3–4 years of medical experience in authorizations or claims processing within a managed care setting.
- High School Diploma or GED required.
- Strong understanding of customer service, medical terminology, and general office operations (preferred).
- Ability to work remotely within the state of Texas.
- Typing test and computer basics test will be administered.
INDSV
Pay: $18.50 per hour
Expected hours: 40.0 per week
Application Question(s):
- Minimum 3 years of medical experience in authorizations or claims processing practices in managed care setting is required.
Describe your relevant experience and responsibilities:
Education:
- High school or equivalent (Required)
Experience:
- Managed Care: 3 years (Required)
- Customer Service: 2 years (Preferred)
- Call center/High Volume Calls: 1 year (Preferred)
Work Location: Remote
Salary : $19