What are the responsibilities and job description for the Counter Help position at A&I Distributors?
*Please complete an employment application found on our A&I website (www.aidistributors.com)
Company History/Description:
A&I Distributors is a rapidly growing, family and employee-owned, well established wholesale oil distributor, with one hundred years of history and partnerships with some of the largest oil companies in the world. These partnerships, along with unmatched service to our customers, have enabled the company to grow to one of the premier oil distributors in the nation; a long way from our humble beginnings in 1924.
We provide weekly delivery of motor oil, gear lubes, greases, antifreeze, service chemicals, automotive filters and other automotive/heavy-duty/industrial products and lube equipment to the Northwest.
Our generous benefit package includes affordable medical and dental coverage, featuring generic prescription drug coverage, Company paid life and disability insurances, 401K plan, Profit Sharing/Employee Stock Ownership Plan (ESOP), PTO and paid holidays.
Job Details - Full Time Counter Help:
Major Tasks, Responsibilities, and Key Accountabilities:
- Promptly meet and assist customers in a friendly and courteous manner.
- Obtain the correct products and accessories for the customer in a timely manner
- Accurately price products and accessories using the proper pricing source and transfer the information to the proper document and computer system.
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- Obtain customers' names, addresses, billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Maintain the counter department in a clean and orderly manner.
- Create and maintain merchandising display to promote product sales.
- Assisting Branch Manager with daily tasks as assigned
Minimum Qualifications (Experience/Education):
- High School Diploma, or equivalent
- One year of experience as a front counter associate
Physical Demands & Working Conditions: The work environment and physical demands described below are representative of those an employee encounters while performing the essential functions of this job:
- Regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear.
- Must frequently sit, walk, stand, kneel, or stoop.
- Must frequently lift and/or move up to 50 pounds
Schedule:
- Monday to Friday (8:00 AM to 5:00 PM, and overtime as needed)
Work Location:
- In person
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Profit sharing
People with a criminal record are encouraged to apply
Ability to Relocate:
- Mandan, ND 58554: Relocate before starting work (Required)
Work Location: In person
Salary : $20
