What are the responsibilities and job description for the Practice Coordinator position at A Hiring Company?
Experienced Practice Coordinator
About the Role
Our thriving Interventional Pain Management and Spine practice is seeking a "go-getter" Practice Coordinator to join our team. We are looking for a professional who puts the patient first, demonstrating the initiative to work independently while excelling as a team player. The ideal candidate is a high-energy multi-tasker who knows when to slow down to provide personalized, high-quality service. Must be able to bring a warm and empathetic smile to the forward facing role as the patients first point of contact, offering a professional experience.
Core Responsibilities:
Patient Intake & Reception: Greet patients with a smile, register new patients, and obtain current insurance, identification, and completed paperwork. Must have knowledge of insurance plans and understanding requirments for treatment, referrals, and copays.
Financial & Administrative: Collect co-pays and past-due balances, prepare charts, and perform end-of-day closing procedures.
Clinical Coordination: Upload imaging to the PACS system. Cross trained in the Check Out procedures and will be responsible for sending orders for physical therapy or imaging, and obtain injection consents during the scheduling process. Ensure the patient is correctly identified for next steps in care and in completing tasks. All team members are cross-train in "Check-out" duties to support the full patient cycle.
Qualifications & Requirements
Experience: Mandatory background in a medical office or facility setting.
Skills: 2 years of customer service and computer skills; 1 year of medical terminology (preferred).
Technical Knowledge: Check-in/Check Out experience is required. Knowledge of eClinicalWorks (eCW), Phreesia, and insurance verification is highly helpful.
Communication: Strong written and verbal communication skills; bilingual in Spanish is a plus.
Attributes: Professional, mature, reliable, and a quick learner who can work accurately in a fast-paced environment.
Education: High school diploma or equivalent (preferred).
Benefits & Compensation
Job Type: Full-time, In-person
Opportunities: Competitive pay with advancement opportunities for successful applicants.
Benefits Package: 401(k) with matching, Health, Dental, Vision, and Life insurance, plus Paid Time Off (PTO).