What are the responsibilities and job description for the Front Desk Medical Reception position at A First Choice Staffing Service?
We are looking to fill a full-time experienced medical desk position. Candidates must have previous medical office experience. This is not a training position; knowledge and use of medical software, such as EPIC or NexGen, etc., is required. Outstanding customer service, excellent computer and typing skills. This includes greeting patients, answering phone calls, scheduling appointments, verifying insurance coverage, and collecting payments. Front desk staff also handle patient check-ins and check-outs, ensuring a smooth and efficient patient experience.
This position is Monday through Thursday, 8 am to 5 pm, and Friday, 8 am to 3 pm.
DOE $18-$20
Key Responsibilities:
- Patient Interaction:
- Greet patients warmly, provide helpful information, and ensure a comfortable and positive experience.
- Telephone Management:
- Answer phone calls, take messages, and direct calls appropriately.
- Appointment Scheduling:
- Schedule, confirm, and manage patient appointments, coordinating with physicians and staff.
- Patient Registration and Information:
- Collect and verify patient information, including demographics, medical history, and insurance details.
- Insurance Verification and Billing:
- Verify insurance eligibility, handle co-pays, and assist with billing and insurance-related tasks.
- Record Keeping:
- Maintain accurate and organized patient records, including electronic medical records (EMR).
- Check-in and Check-out:
- Manage patient check-in and check-out procedures, ensuring efficiency and accurate record-keeping.
- Customer Service:
- Maintaining a positive and professional demeanor, promptly and effectively addressing patient inquiries and concerns promptly and effectively.
- Administrative Tasks:
- Assist with other administrative duties as needed, such as filing, copying, and faxing.
- Referral Management:
- Coordinate referrals to other healthcare providers
Must pass a criminal background check and drug screen. Must be at least 18 years old to apply.
A First Choice Staffing Service was founded in 1995, right here in the beautiful Rogue Valley.
Finding individuals employment is one of the most rewarding parts of our job. We specialize in filling open positions for medical specialty and family practice offices. We connect skilled candidates and dynamic employers leading to long-term employment. Our organization is committed to excellence in quality, reliability, and service to the people in our employment and the clients whom we serve. Looking for a new job can be very stressful; we enjoy taking that weight from our candidates.
Salary : $18 - $20