Mortgage Operations Specialist (Entry level)

AD Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years, based in Florida.

We represent our A service in states but are striving to obtain licenses in every State of the US and to become a Nationwide Mortgage Lender.

Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client’s goals.

We have 500 employees, and it’s just the beginning!

Key Responsibilities:

1. Loan Documentation and Processing:

   • Assist in the preparation and review of loan documentation for accuracy and completeness.

   • Ensure that all required documents are collected and uploaded into the loan management system.

   • Review loan files to ensure compliance with company policies and regulatory requirements.

   • Communicate with loan officers, underwriters, and clients to obtain necessary documentation.

2. Customer Service:

   • Serve as a point of contact for borrowers, providing updates and answering questions related to the mortgage process.

   • Provide assistance to clients in completing required documentation and forms.

   • Address inquiries related to loan status, documentation, and processing timelines.

3. Processing and Workflow Management:

   • Monitor the status of loan applications and assist in managing the workflow to ensure timely processing.

   • Assist with the coordination of appraisals, title work, and other third-party services.

   • Ensure deadlines are met and loan files are completed in a timely manner.

4. Compliance and Quality Control:

   • Maintain accurate records and ensure the integrity of data in the loan processing system.

5. Administrative Support:

   • Perform administrative duties related to the mortgage process, such as filing, data entry, and record-keeping.

   • Prepare and review mortgage-related documents, including loan disclosures, closing documents, and other essential paperwork.

   • Help support other departments within mortgage operations as needed.

• High school diploma or equivalent (Bachelor’s degree is a plus).
• Strong interest in the mortgage industry and career development within mortgage operations.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work collaboratively within a team and interact with clients in a professional manner.

Preferred Qualifications:

• Previous experience in a customer service or administrative role.

WE OFFER

· PTO/Sick Days

· Comprehensive medical, dental, vision benefits

· Paid volunteer hours

· Life Insurance, Short-term Disability, and Long term Disability

· Health Savings Account

· 401k

· Paid training and career development

· Onsite fitness center for employees

· Gourmet cafeteria with affordable homemade breakfast and lunch

· Healthy grab and go snacks

· Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.

· Work-Life Balance

· Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.

· Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization

This is an on-site position only at our office in Ft. Lauderdale, FL.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Follow AD Mortgage on our social media platforms: 

• YouTube – @ADMortgageLife
• Instagram – admortgage_life
• TikTok – @admortgage_life