IT Operations Coordinator | Executive Support

At AD Mortgage, we’ve been helping clients achieve their homeownership dreams for over 20 years — and we couldn’t do it without our team.
With more than 400 passionate professionals (and growing!), we’ve built a culture rooted in collaboration, continuous growth, and shared success.

Join a company that listens to your voice, invests in your development, and celebrates every win — big or small.

Your future starts here. Let’s grow together.

Overall Responsibilities:

We are looking for a high-functioning IT Operations Coordinator to serve as the operational backbone for our Chief Information Officer and the broader IT leadership team. This is not a technical support role; it is a Strategic Coordination role. You will be responsible for the seamless execution of the CIO’s professional and personal logistics, acting as a project tracker, vendor liaison, and executive gatekeeper. This role is perfect for someone who is "tech-literate," exceptionally organized, and thrives in a high-stakes environment where they can manage both business projects and executive lifestyle logistics.

Key Responsibilities:

• Audit and architect the CIO’s calendar. You will proactively move meetings, protect efficient work time, and ensure the CIO is focused on high-value activities.

• Serve as the point of contact for external IT vendors. You will attend meetings, capture technical action items, and ensure that follow-ups are executed in a timely manner.

• Act as a supporting hand for our IT teams. You will track project milestones and report progress directly to the CIO, ensuring nothing falls through the cracks.

• Manage all aspects of travel lifecycle (flights, hotels, ground transport) and handle sensitive personal administrative tasks (scheduling family appointments, school/daycare logistics) to provide full-spectrum support.

Education & Experience:

• 3-5 years of experience in a high-level Coordination or Executive Support role, preferably in a tech-driven company.

• At least 2 years of experience in personal or executive assistant roles.

• At least 1 year of experience in junior IT roles or related education.

Skills & Competencies:

• This role is ideal if you want to start your career in IT but do not know where to begin. You will have the opportunity to work in different sectors of the IT sphere including but not limited to Software Development, IT infrastructure, IT Support, System Administration.

• Entry to mid level proficiency in draw IO, Jira, Zoho, and other project management software. Advanced proficiency of Microsoft 365 suit.

• We are a multicultural team and speak several languages across the company. English and Russian languages are required to native or bilingual level of proficiency.

What We Offer | Career and Culture

• Company Culture: Inclusive, supportive company culture where you are not a number, but a voice that's heard and brings value.

• Growth Path: Defined paid training and clear pathways for career development.

• Benefits: Comprehensive benefits package including PTO, sick days, paid volunteer hours, medical, dental, vision insurance, and 401(k).

Join Us: Click on the following links to explore our social media to get a sense of our rich corporate culture:

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This is an on-site only role for our Fort Lauderdale, FL office.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.