What are the responsibilities and job description for the Installation Lead position at A+ Consulting?
Major digital equipment company seeks Installation Lead who will be the Day to Day single point of contact for the site during implementation and equipment installation.
This position is responsible to lead onsite Xerox Implementation resources (Xerox Carrier, 3rd Party Installation Resources, Xerox Office Analyst, Trainers) and will manage to the Future State Design as approved by the customer.
Some travel required, including potential weekends.
Responsibilities
Equipment delivery:
- Confirm equipment delivery is accurate & resolve issues with defective devices delivered
Equipment Placement:
- Confirm placement of equipment is accurate according to the designated Future State Design floor maps
Equipment Installation:
- Assure new/move/unchanged installed devices are properly configured according to the client requirements
- Assure all functionality has been tested
Equipment Moves:
- Responsible for onsite coordination of Xerox and 3rd party moved equipment as designed on the Future State Design floor maps and Asset Disposition
Report Asset Tagging:
- Responsible for assuring that all Xerox device new /moves/unchanged in the facility get asset tagged-
Asset Data Collection:
- Assure that we receive all asset data for new/moved/unchanged/remove equipment that are in the client facility
- Asset data is received by a Installation Checklist (Make, Model, Serial #, MAC Address, IP address, Location of device), Complete updating responsibility-
Removal Equipment:
- Responsible for moving and assuring that removal disposition devices have been taken off the clients network and placed in the clients designated staging area if applicable
Communication:
- Provide communication to the Implementation Manager and or the Implementation Coordinator on site progress and issues
SKILLS:
- Able to demonstrate good problems solving and analytical skills
- Able to demonstrate ability to handle pressured change
- Able to demonstrate creativity & strong Negotiation Skills
- Able to demonstrate organizational skills
- Able to demonstrate leadership skills on moderate sized projects
- Able to demonstrate proficiency with Microsoft Excel spreadsheets
- Able to demonstrate a strong understanding of printer, copier, fax and scanner configurations
- Able to demonstrate understanding of Networking Protocols
- Able to demonstrate understanding of print system requirements
- Able to demonstrate customer-facing skills
- Ability to travel to different customer sites for several weeks in a row
- Able to demonstrate ability to program printers and Multi Functional Devices to access configuration information
- Able to demonstrate ability to accurately position devices according to approved future state design floor plans
- Able to demonstrate ability to detect and report exceptions
- Able to demonstrate ability to effectively organize and prioritize work
- Able to demonstrate ability to be easily directed by the Implementation Team
- Able to demonstrate ability to make major contributions to teams
- Able to demonstrate ability to take responsibility for client satisfaction w/deliverables
EXPERIENCE: Minimum: 3 - 5 years Technical Service Experience
EDUCATION:- Minimum: High School diploma or equivalent- Required: A , N Certification- Preferred: Bachelor's Degree , MCSE, CNE, other technical certification