Change Manager- Hybrid, Pittsburgh, PA (candidates must be local to Pittsburgh, PA)

Overview

Location: Hybrid- Pittsburgh, PA (candidates must be local to Pittsburgh, PA)

Job Type: Full Time/Permanent

Work Authorization: No Sponsorship 

The A.C.Coy Company has an immediate need for a Change Manager for a full time opportunity. 

Responsibilities

• Working with the IT leadership team, define program goals and objectives in alignment with the organization's strategic vision
• Establish and communicate program governance and key performance indicators (KPIs)
• Serve as primary project management resource for projects
• Work with (and as part of) project teams to ensure the successful execution of individual implementation projects
• Monitor project progress, identify and mitigate risks, and resolve issues to keep the program on track
• Develop and maintain project documentation, including project plans and status reports
• Serve as a technical liaison between internal project teams, vendors, and stakeholders, facilitating communication and collaboration
• Collaborate with key stakeholders, including legal and administrative departments, IT teams, vendors, and executive leadership, to ensure alignment and support for program objectives
• Communicate program status, risks, and issues to stakeholders through regular meetings and reporting
• Serve as a change champion by embedding best practices across IT’s initiatives
• Coordinate stakeholder engagement, clearly and consistently communicating the vision and goals of the Changes
• Collaborate with Training team to facilitate the adoption of new technologies and processes within the organization
• Identify potential impacts of changes and develop mitigation strategies
• Monitor Change and training progress, measure effectiveness and implement corrective actions as needed
• Support embedding change into End-user operations beyond initial implementation
• Work with IT leadership team to establish and maintain quality standards for IT implementations, ensuring that solutions meet performance, security, and compliance requirements
• Ensure application of best practices and quality control processes throughout the program
• Where needed, serve as a working member of the project team and take responsibility for assigned project task execution, ensuring that tasks are completed efficiently and on time
• Work with the IT management team and project team members to develop and present the Business Case (project charter) for new projects due to commence
• Maintain project plans and other project documentation throughout the course of active projects
• Run weekly status update meetings for all active projects with the program to ensure that meeting agenda is followed and that quality status updates are supplied each week
• Ensure that necessary corrective actions are identified and followed through where needed
• Recommend and coordinate corrective actions to address threats to project scope, cost, resources, and/or schedule

Qualifications

Education: Bachelor’s degree or PMP, CAPM, or other project management certificate or equivalent experience

• 4 years of experience with Change Management and Change Management Principles
  • Must be able to show examples of how you have made change and make end-users adopt new technologies
  • Familiarity with best practice frameworks such as ADKAR or others
• 1-2 years of Project Management experience
• Prior experience in project management methodologies
  • Ability to analyze a problem/project and propose innovative solutions
  • Ability to take initiative while exercising discretion and independent judgement
  • Ability to prioritize and complete multiple tasks with competing deadlines; effective project management skills
  • Ability to work effectively as part of a team and coordinate team efforts
  • Technically proficient in all Microsoft Office programs, specifically: MS Project, MS Word, MS Excel, MS Visio

Education/Training Requirements (licenses, programs, or certificates):

• PROSCI, CCPM or related change management certification(s) preferred
• PMP, CAPM, or other project management certification(s) preferred