Administrative Support Specialist

Since our founding in 1994, a Blade of Grass has been a leader in landscape design, installation and maintenance in the Greater Boston area. Our award-winning work is driven by a team of passionate professionals who thrive on creativity, collaboration, and the challenge of transforming outdoor spaces. We take pride in building long-term client relationships based on trust, exceptional results, and outstanding service. As a fast-growing company, we offer exciting opportunities for industry professionals to bring their ideas to life in a dynamic and supportive environment. 

If you are looking to grow your career with a team that values expertise, innovation, and craftsmanship, we would love to hear from you.

Department: Admin

Reports To: CFO

FLSA Status: Full-time Non-Exempt

Compensation: $20-$27/hr

Location: Sudbury, MA

Position Summary:  The Administrative Support Specialist primarily supports general office and facilities operations, including maintaining a clean and organized workspace. This role also serves as the first point of contact for incoming calls and prospective clients.

Additionally, this position provides administrative support across departments including high-volume data entry. The ideal candidate is organized, detail-oriented, and effective in a fast-paced environment.

Essential Duties & Responsibilities:

Client Communication

• Answer incoming phone calls and direct inquiries appropriately

• Serve as the first point of contact for prospective clients, providing a professional and helpful initial impression

• Input new leads and prospective clients into CRM system

• Relay client communications, issues & concerns to appropriate parties

• Monitor and respond to general email inquiries as needed

Office Management

• Maintain organization and cleanliness of shared office spaces

• Manage office supplies including ordering and inventory tracking

• Assist with coordination of internal company events and gatherings

Administrative Support

• Provide administrative support across Accounts Payable (AP), Accounts Receivable (AR), and Human Resources (HR) functions

• Assist with data entry, document management, and maintaining accurate records

• Support internal teams with general administrative tasks and special projects as needed

Preferred & Required Qualifications

• Prior experience (1-3 years) in administrative office support or related experience

• Extremely organized and detail oriented

• Excellent verbal and written communication skills

• Ability to manage multiple tasks and prioritize effectively

• Strong interpersonal and customer service skills

• Proficient in efficient and accurate data entry

Working Conditions

• Work is primarily performed in a professional office environment with standard office equipment.

• Must be able to remain in a stationary upright position for extended periods of time occasionally

• May occasionally be required to work extended hours and/or weekends depending on workload

Eligible Benefits

• Accrual and use of sick time per MA law

• Health & Dental Insurance

• Company-matching 401k

• Bonus pay dependant on personal and company performance

• Up to 5 paid holidays per year after one year of employment

EEO & Accommodation Statement

a Blade of Grass is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require a reasonable accommodation to complete the application process or perform this job, please contact hr@abladeofgrass.com

Salary : $20 - $27