Billing Administrator

INTRODUCTION

A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard!!

Explore a career with A & Associates, one of the leading providers for temporary, temp-to-hire, permanent placement services and security guard services.

Billing Team Email / Administrative Support

Work Arrangement: Hybrid — 4 days on-site / 1 day remote
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Hours: 40 hours per week
Background Check: Required
Drug Screening: Required

Position Summary

We are seeking a reliable, organized, and professional Billing Team Email / Administrative Support professional to assist with managing a high-volume centralized email inbox. The primary responsibility of this position will be responding to, routing, and processing incoming emails while providing timely and professional customer service.

This is primarily an email-management and administrative support position. No billing experience or billing responsibilities are required.

Essential Duties and Responsibilities

• Manage and monitor the centralized Billing Team email inbox.
• Process a high volume of incoming emails, approximately 200 emails per day.
• Review incoming requests and route emails to the appropriate department or team member.
• Respond to emails professionally, clearly, and confidently.
• Provide invoice copies when requested.
• Ensure email requests are handled accurately and in a timely manner.
• Communicate professionally with internal teams and external contacts.
• Maintain organization and accuracy while managing a high volume of requests.
• Perform general administrative duties and other tasks as assigned.
• Maintain confidentiality when handling company and customer information.
• Follow established procedures and departmental guidelines.

Qualifications

• Strong written communication and professional email skills are required.
• Ability to communicate clearly, confidently, and professionally.
• Strong attention to detail and organizational skills.
• Ability to manage a high volume of emails and prioritize competing requests.
• Comfortable working independently while also collaborating with a team.
• Ability to follow written and verbal instructions.
• Strong computer and basic office skills.
• Previous administrative, customer service, office, or email-management experience is preferred.
• Billing experience is not required.

Work Environment

This is a 4:1 hybrid position, with four days working on-site and one day working remotely.

The successful candidate should be comfortable working in a fast-paced office environment and managing a centralized inbox with a high volume of daily correspondence.

Additional Requirements

• Must be available to work 40 hours per week, Monday through Friday.
• Regular schedule is 8:30 AM–5:00 PM.
• Must successfully complete required background screening and drug screening.
• Must demonstrate professionalism, reliability, punctuality, and strong communication skills.

Key Success Factors

The ideal candidate will be someone who can stay organized, communicate clearly, respond confidently, and manage approximately 200 emails per day without losing accuracy or professionalism.

EEO STATEMENT

A & Associates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

A & Associates is a nationally recognized workforce solutions provider with more than 20 years of experience delivering professional staffing, security, and workforce management services to federal, state, local, and commercial clients. Headquartered in Florida and operating nationwide, A & Associates is committed to providing highly qualified professionals who deliver exceptional service, integrity, and accountability. Our team supports critical programs by providing responsive staffing solutions and operational excellence while maintaining our commitment to "Quality In Everything We Do."