What are the responsibilities and job description for the Product Operations & Testing Coordinator position at A&A Global Industries LLC?
Company Overview
Since 1938, A&A Global Industries has been a family-owned and operated leader in the bulk vending, toys, candy, amusement, and redemption industries. With a rapidly growing novelty candy and licensed products portfolio, A&A Global continues to evolve its merchandising and supply chain capabilities to support scalable growth. Our teams are collaborative, data-driven, and focused on building sustainable, high-performing operations.
Position Overview
We are seeking a Product Operations Coordinator to lead our product testing and safety compliance operations. This role is responsible for ensuring all products meet safety, regulatory, and quality standards while overseeing the end-to-end purchase order process from purchase order through warehouse receipt.
The ideal candidate will bring strong expertise in compliance, vendor management, and product testing, while driving efficiency, cost optimization, and continuous improvement across operations.
Key Responsibilities
Testing & Compliance
- Oversee all product testing requirements, ensuring compliance with safety regulations and company standards
- Coordinate testing submissions, documentation, and approvals with external labs
- Approve sampling and testing quotations, ensuring accuracy
- Partner with buyers and labs to resolve testing failures and address evolving regulatory requirements
- Solely maintain accurate testing records and support ongoing compliance initiatives
Product Operations
- Set up new product SKU’s to support Assortment Planning in conjunction with Planners and Buyers
- Ensure integrity of product information systemwide, via SKU setup and maintenance
- Create, submit, & manage PO’s to supply partners, ensuring production is completed on time. Track open purchase orders, ETDs, and shipment timelines to ensure on-time and accurate delivery
Vendor and Supplier Management
- Maintain strong relationships with vendors
Inventory and Data Management
- Track sailing and arrival dates and manage import dashboards for visibility
- Support inventory planning to meet margin and in-stock objectives
Process Improvement and Strategy
- Identify and implement process improvements across item set-up and management
- Stay informed on global trade regulations.
- Support vendor compliance standards and explore cost-saving initiatives
Qualifications
- 2-4 years of experience in product testing, purchasing, import operations, or supply chain management
- Experience with product testing, compliance, and regulatory standards (CPSC, customs, etc.)
- Strong negotiation and vendor management skills
- Proficiency in ERP systems and reporting tools (SAGE, Salesforce, or similar preferred)
- Excellent organizational and project management skills
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
Key Competencies
- Attention to detail and compliance focus
- Strong communication and collaboration skills
- Proactive problem-solving and decision-making
- Ability to drive process improvements and operational efficiency
- Business acumen with a focus on cost control and margin optimization
Work Environment
- This is an on-site position based at either our Cockeysville, MD or our Olathe, KS office.
Benefits
- Medical insurance
- Dental & Vision Insurance
- Paid Time Off (PTO) and paid sick leave provided in accordance with Maryland requirements
- Seven paid company holidays
- 401(k) retirement plan