Accounts Receivable Specialist

Key Responsibilities

• Generate and send invoices to customers in a timely and accurate manner
• Monitor accounts to identify outstanding balances and follow up on past-due invoices
• Apply payments accurately and reconcile discrepancies
• Communicate with customers regarding billing questions, payment status, and account issues
• Investigate and resolve payment discrepancies or disputes
• Maintain detailed and accurate account records
• Prepare aging reports and assist with collections efforts
• Collaborate with internal teams to ensure billing accuracy and account resolution
• Assist with month-end closing processes related to receivables

Qualifications

• Previous experience in accounts receivable, billing, or a related role preferred
• Strong attention to detail and accuracy
• Excellent organizational and time management skills
• Ability to handle multiple accounts and priorities simultaneously
• Strong written and verbal communication skills
• Proficiency in Microsoft Excel and accounting software (experience with PestPac, Voice4Pest, Google Docs] is a plus)
• Basic understanding of accounting principles
• Ability to work independently and as part of a team

Key Skills & Attributes

• Professional and confident communication, especially when discussing past-due balances
• Strong problem-solving abilities and critical thinking skills
• Persistence and follow-through in collecting outstanding payments
• High level of integrity and ability to handle sensitive financial information
• Customer service mindset with the ability to maintain positive relationships
• Ability to remain calm and professional in challenging situations

Work Environment

• Fast-paced office setting with a focus on accuracy and deadlines
• Regular interaction with customers and internal team members