What are the responsibilities and job description for the Housekeeping Supervisor position at A-1 Hospitality Group?
Job Description:
We are looking for an experienced and detail-oriented Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a vital role in overseeing and coordinating the housekeeping team to maintain cleanliness and orderliness in our facilities.
The ideal candidate should have strong leadership skills, a keen eye for detail, and a commitment to delivering high-quality housekeeping services.
Responsibilities:
- Supervise and coordinate the activities of the housekeeping team
- Assign and inspect cleaning tasks to ensure they are completed to high standards
- Train new housekeeping staff and provide ongoing guidance and support
- Monitor inventory levels of cleaning supplies and equipment, placing orders as needed
- Conduct regular inspections of guest rooms and common areas
- Address and resolve guest complaints or concerns related to housekeeping
- Collaborate with maintenance and front desk teams to address facility maintenance needs
- Ensure compliance with health and safety standards in housekeeping operations
- Uphold a high standard of cleanliness and presentation throughout the property
Requirements and Skills:
- Proven experience as a Housekeeping Supervisor or in a similar supervisory role
- Strong leadership and organizational abilities
- Excellent communication and interpersonal skills
- Knowledge of cleaning techniques, materials, and equipment
- Ability to train and motivate a diverse team
- Good problem-solving skills and the ability to handle guest issues professionally
- Flexibility to work weekends, holidays, and varied shifts Integrity and a customer-focused mindset
- High school diploma or equivalent
- Familiarity with housekeeping software and tools is a plus