What are the responsibilities and job description for the Housekeeping Lead position at A-1 Hospitality Group?
Home2 Suites by Hilton Pasco Tri-Cities Airport
Home2 Suites by Hilton Pasco Tri-Cities Airport is looking for an experienced, dependable, and hands-on Housekeeping Lead to join our team.
We are looking for someone who takes pride in creating a clean, welcoming environment for our guests and understands that leadership in housekeeping means being willing to work alongside the team. This position will assist with the daily operation of the housekeeping department while stepping into whatever role is needed to help the team succeed.
Responsibilities
Assist with creating daily housekeeping boards and assigning rooms to Room Attendants
Inspect guest rooms to ensure they meet Hilton and hotel cleanliness standards
Work alongside Room Attendants and assist with cleaning guest rooms when needed
Perform Houseperson duties, including maintaining public areas, removing trash, delivering supplies, and supporting Room Attendants
Assist in the laundry department, including washing, drying, folding, and maintaining linen levels
Help coordinate the daily workflow of the housekeeping team based on occupancy, departures, stayovers, and operational needs
Provide direction, support, and coaching to housekeeping team members throughout the shift
Assist with training new team members and reinforcing proper cleaning procedures and standards
Communicate room status, maintenance concerns, and operational needs with the Front Desk and Maintenance teams
Monitor housekeeping supplies, linens, and inventory
Respond professionally to guest requests or housekeeping concerns
Maintain organization and cleanliness in housekeeping storage areas, laundry areas, and back-of-house spaces
Support hotel leadership with additional departmental needs
Lead by example and help create a positive, productive, and team-focused work environment
Qualifications
Previous hotel housekeeping experience required; leadership or supervisory experience strongly preferred
Strong attention to detail and commitment to cleanliness
Ability to inspect rooms and identify areas that do not meet hotel standards
Comfortable providing direction while also working side-by-side with the team
Strong organizational and time-management skills
Dependable, professional, and able to communicate effectively
Ability to prioritize responsibilities in a fast-paced hotel environment
Willingness and ability to clean guest rooms, perform Houseperson duties, and assist with laundry as operational needs require
Ability to work independently and as part of a team
Flexible availability, including weekends and holidays
Familiarity with hotel housekeeping systems or room-assignment software is a plus
Benefits
We value our team members and are proud to offer eligible employees:
Paid Sick Time
Paid Vacation
Hotel Employee Discounts
Insurance Benefits
Opportunities for professional growth and development
A supportive, team-oriented work environment
A Hands-On Leadership Role
This is not a position where the Lead simply assigns work and observes the team. We are looking for a hands-on leader who is willing to make boards, inspect rooms, clean rooms, run linen, assist with laundry, complete Houseperson responsibilities, and step in wherever the department needs support.
Our goal is simple: work together as a team to provide every guest with a clean, comfortable, and welcoming stay.
If you have hotel housekeeping experience, enjoy leading by example, and take pride in supporting both your team and your guests, we would love to hear from you.
Equal Opportunity Employer
Home2 Suites by Hilton Pasco Tri-Cities Airport is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Home2 Suites by Hilton Pasco Tri-Cities Airport is looking for an experienced, dependable, and hands-on Housekeeping Lead to join our team.
We are looking for someone who takes pride in creating a clean, welcoming environment for our guests and understands that leadership in housekeeping means being willing to work alongside the team. This position will assist with the daily operation of the housekeeping department while stepping into whatever role is needed to help the team succeed.
Responsibilities
Assist with creating daily housekeeping boards and assigning rooms to Room Attendants
Inspect guest rooms to ensure they meet Hilton and hotel cleanliness standards
Work alongside Room Attendants and assist with cleaning guest rooms when needed
Perform Houseperson duties, including maintaining public areas, removing trash, delivering supplies, and supporting Room Attendants
Assist in the laundry department, including washing, drying, folding, and maintaining linen levels
Help coordinate the daily workflow of the housekeeping team based on occupancy, departures, stayovers, and operational needs
Provide direction, support, and coaching to housekeeping team members throughout the shift
Assist with training new team members and reinforcing proper cleaning procedures and standards
Communicate room status, maintenance concerns, and operational needs with the Front Desk and Maintenance teams
Monitor housekeeping supplies, linens, and inventory
Respond professionally to guest requests or housekeeping concerns
Maintain organization and cleanliness in housekeeping storage areas, laundry areas, and back-of-house spaces
Support hotel leadership with additional departmental needs
Lead by example and help create a positive, productive, and team-focused work environment
Qualifications
Previous hotel housekeeping experience required; leadership or supervisory experience strongly preferred
Strong attention to detail and commitment to cleanliness
Ability to inspect rooms and identify areas that do not meet hotel standards
Comfortable providing direction while also working side-by-side with the team
Strong organizational and time-management skills
Dependable, professional, and able to communicate effectively
Ability to prioritize responsibilities in a fast-paced hotel environment
Willingness and ability to clean guest rooms, perform Houseperson duties, and assist with laundry as operational needs require
Ability to work independently and as part of a team
Flexible availability, including weekends and holidays
Familiarity with hotel housekeeping systems or room-assignment software is a plus
Benefits
We value our team members and are proud to offer eligible employees:
Paid Sick Time
Paid Vacation
Hotel Employee Discounts
Insurance Benefits
Opportunities for professional growth and development
A supportive, team-oriented work environment
A Hands-On Leadership Role
This is not a position where the Lead simply assigns work and observes the team. We are looking for a hands-on leader who is willing to make boards, inspect rooms, clean rooms, run linen, assist with laundry, complete Houseperson responsibilities, and step in wherever the department needs support.
Our goal is simple: work together as a team to provide every guest with a clean, comfortable, and welcoming stay.
If you have hotel housekeeping experience, enjoy leading by example, and take pride in supporting both your team and your guests, we would love to hear from you.
Equal Opportunity Employer
Home2 Suites by Hilton Pasco Tri-Cities Airport is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Salary : $18