Front office Dental receptionist.

Job Overview

We are seeking an energetic and detail-oriented Front Office Dental Receptionist to join our dynamic dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and efficient front desk operation. Your enthusiasm and professionalism will help create a positive experience for every patient, from scheduling appointments to managing patient records. This position offers an exciting opportunity to utilize your medical administrative support skills, clinical confidentiality knowledge, and exceptional customer service abilities in a fast-paced dental environment. If you thrive on multitasking, have excellent communication skills, and are passionate about delivering outstanding patient care, we want to hear from you!

Duties

• Greet patients warmly upon arrival and assist with check-in procedures using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments efficiently while managing calendar updates and coordinating with dental providers
• Verify patient insurance coverage and explain treatment plans, including health insurance knowledge and health information management
• Collect payments, process medical billing, and perform medical collection activities in compliance with HIPAA regulations
• Maintain accurate and organized medical records, ensuring confidentiality and adherence to clinical confidentiality policies
• Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and handle patient inquiries with care
• Review documentation for completeness and accuracy; update patient files using EMR/EHR management systems

Qualifications

• Proven experience as a medical receptionist or front desk staff within a dental or medical clinic setting
• Strong computer skills with proficiency in Microsoft Office Suite and EMR/EHR systems such as Epic, Open dental,Meditech, Athenahealth or similar platforms
• Knowledge of medical terminology, CPT coding, ICD-9/10 coding, Medicare procedures, and health insurance processes
• Excellent customer service skills with the ability to communicate clearly and professionally in bilingual settings preferred
• Demonstrated clerical experience including filing, typing (10 key typing), data entry, and document review
• Ability to handle sensitive information with discretion while maintaining compliance with HIPAA standards
• Prior clinic experience with medical scheduling, medical coding, and electronic health records management is highly desirable
• Strong organizational skills with attention to detail; ability to multitask efficiently in a fast-paced environment

Join us in making a difference by providing exceptional front office support that enhances patient experiences! We value dedicated professionals who are committed to healthcare excellence through compassionate service and meticulous administrative support. All positions are paid roles that contribute directly to the smooth operation of our dental practice.

Pay: $20.00 - $25.00 per hour

Benefits:

• Continuing education credits
• Employee discount
• Gym membership
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training

Work Location: In person

Salary : $20 - $25