What are the responsibilities and job description for the Outside Sales Representative position at 84 Lumber Company?
The Outside Sales Representative (“OSR”) will customarily and regularly sell products and services offered by 84 Lumber to current and new clientele away from 84 Lumber stores and other locations. This position is responsible for continuing positive customer relationships and identifying new potential customers. This position is also responsible for achieving predetermined sales goals at an acceptable margin
Responsibilities
Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Provides periodic territory sales forecasts.
Qualifications
Excellent interpersonal and customer service skills.
Excellent sales and negotiation skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to function well in a high-paced and at times stressful environment.
Reading prints.
Creating material estimates.
Sourcing special orders.