Implementation Specialist

At LBMC Employment Partners, people are at the heart of everything we do.

We exist to serve and strengthen each other, our clients, and our community—as trusted partners. We believe in real people, real relationships, and real HR solutions, and we’re committed to caring, consulting, and communicating in every interaction.

We challenge ourselves to show up each day with intention, knowing that we are only as strong on the outside as we are on the inside. Guided by integrity, kindness, and accountability, we’ve built a culture where relationships thrive, solutions are meaningful, and communication is open and authentic.

LBMC Employment Partners, LLC is a leading PEO and human resources consulting firm based in Brentwood, TN. As a Professional Employer Organization (PEO), we’re committed to supporting businesses by simplifying their HR needs, enhancing compliance, and fostering a productive work environment. We handle the complexities of human resources, payroll, benefits administration, risk management, and compliance.

We’re proud to invest in our employees—our people, culture, benefits, and growth opportunities. Below are some of the benefits and perks of being an LBMC EP employee:

• Hybrid and remote work opportunities
• Robust benefits package offering medical, dental, vision, and more.
• Paid Time Off and Paid Sick Leave
• 12 Paid Holidays
• Paid Parental Leave: 12 weeks of maternity leave and 2 weeks of paternity leave
• 401K with Company Match

POSITION SUMMARY

LBMC Employment Partners, LLC is looking for a self-motivated, exceptional team player to join our team as an HCM Implementation Specialist. We work in a high energy, high expectations environment. We place a focus on balancing our professional and personal responsibilities.

PRIMARY DUTIES AND RESPONSIBILITIES include the following:

• Engage with clients to understand their business needs regarding the UKG Ready application
• Leverage your HRIS knowledge and experience to consult on best practices and assist clients in designing a solution that meets their needs in the UKG Ready platform
• Utilize your technical aptitude to configure PR, TLM, HR and ancillary modules as applicable within UKG Ready platform
• Comfortable engaging with and presenting to Client stakeholders
• Provides technical support of system issues and concerns, including troubleshooting, working with vendors and clients to resolve issues, educating processors on system functions.
• Analyze customer configuration and effectively use internal and external resources such as knowledgebases, user/admin manuals, and internet resources to troubleshoot issues
• Work cross-functionally and amongst a team on new client implementation, upgrade, and change order projects
• Provide significant transfer of UKG Ready product knowledge to client through trainings either in person, via webinar, or through training documents created by the specialist.
• Test system setup and verify data accuracy.
• Process payrolls in UKG Ready application for new clients during implementation phase.
• Other UKG module responsibilities as assigned

EDUCATION AND/OR EXPERIENCE

Bachelor’s degree in Human Resources, Information Technology, Business Administration, or equivalent work experience in related field is required.

QUALIFICATIONS: 

• Self-starter with excellent organizational and follow up skills
• Proven experience in implementing UKG Ready or similar HCM systems.
• Strong understanding of HR processes, payroll, time and attendance, and talent management.
• Proficiency in system configuration, testing, and troubleshooting.
• Exceptional communication and interpersonal skills, with the ability to effectively engage with clients and stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as a part of a team
• Ability to manage multiple projects simultaneously.

PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:

• 3-5 years of HCM system experience required with preference given to those with extensive UKG Ready platform experience
• Excellent customer service and presentation skills
• Demonstrated ability to troubleshoot and research technical issues
• Understanding of operating systems, networking technologies/protocols, and software applications
• Prior experience with file imports and Middleware set up for data file transfers, preferred
• Proficient in MS Office Outlook, Excel (V-look ups a plus), and Word
• General Ledger reporting experience a plus