What are the responsibilities and job description for the Sales Coordinator position at 7th Avenue?
Sales Coordinator
Schedule: Wednesday – Sunday
Hours:
10:00 AM – 6:00 PM Eastern Time (ET)
Compensation: $$60k-65 base salary opportunities for bonuses
Job Type: Full-time, Remote (East Coast time zone required)
About 7th Avenue
7th Avenue is a digitally-native furniture brand redefining luxury with functional design. Our flagship collection, “The World’s Greatest Modular Sofa,” features water-repellent, stain-resistant fabrics, machine-washable covers, and premium memory foam cushions. We’re committed to sustainability, crafting products built to last over a decade.
Role Overview
We’re looking for a Sales Coordinator to support our growing Sales team, working Wednesday through Sunday. In this role, you’ll ensure our Sales Consultants (SCs) receive prompt assistance and up-to-date resources, while helping maintain smooth day-to-day processes.
Key Responsibilities
- Multi-Showroom Scheduling Ownership:
- Fully own scheduling for all showrooms across multiple states.
Balance static schedules vs. PTO, sick days, and shift gaps to maintain full showroom coverage. - Ensure PTO is manageable, smooth for SCs, and compliant with coverage rules.
- Master and manage all scheduling systems and processes.
- Fully own scheduling for all showrooms across multiple states.
- Operational Support:
Be the first point of contact for Sales Consultants needing help with product info, invoicing details, or general process questions.
- Update and maintain internal documents, guides, and standard operating procedures.
- Resource & Process Management:
Coordinate with various teams (e.g., customer support, Ops, and admin staff) to ensure orders and Sales inquiries flow correctly.
- Monitor ongoing tasks and follow up on any missing information or needed adjustments.
- Communication & Reporting:
Participate in weekly team calls and stay active in company communication channels to remain current on new products or policy changes.
- Provide regular feedback or insights that could help improve efficiency, documentation, or the customer journey.
- Schedule Coverage:
- Work from Wednesday through Sunday to ensure the Sales team is fully covered on weekends.
- Offer backup assistance when leadership is focused on onboarding or other high-level initiatives.
- Work from Wednesday through Sunday to ensure the Sales team is fully covered on weekends.
Qualifications
- Excellent Communication Skills: Clear, concise, and professional in both written and verbal interactions.
- Highly Organized: Capable of handling multiple tasks (updating documents, answering SC questions, reviewing processes) without losing track of details.
- Tech-Savvy: Comfortable with systems like Salesforce, Shopify, or other CRM/e-commerce platforms—and quick to learn new tools.
- Availability: Must be able to commit to a Wednesday–Sunday schedule, 10AM–6PM Eastern Time.
Why Join 7th Avenue?
- Competitive Compensation: $60,000–$65,000 base salary, plus performance-based bonus opportunities.
- Professional Growth: Join a fast-growing brand with ample room for learning and advancement.
- Impactful Role: Your ability to keep operations running smoothly directly supports the success of our sales team and the satisfaction of our customers.
Application Process
To apply, please submit:
- Resume (highlighting relevant support or operations experience)
- Short Cover Letter (explaining your interest in the Sales Coordinator role and your fit with 7th Avenue)
We appreciate your interest and look forward to discovering how your expertise can help us continue delivering an exceptional customer experience at 7th Avenue.
Salary : $60,000 - $65,000