What are the responsibilities and job description for the Practice Administrator - Cox Family Practice position at 73 Moses Cone Affiliated Physicians, Inc?
Professional Non-Clinical Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. The Practice Administrator manages the overall health and functions of 1-4 practices or 8-25 overall providers in the same region and or specialty group (Primary Care or Specialty). The Practice Administrator I is responsible for ensuring site leadership is in place and that the Practice is executing at target or stretch performance for a majority of true north and financial metrics. Essential Job Function Ensures maximum access availability and volumes by optimizing provider templates, resolving barriers to provider productivity, and enhancing patient-facing time in order to improve patient satisfaction and practice revenue. Maintains benchmark staffing levels, fosters team engagement, and empowers teams to address daily issues and barriers, collaborating with the Director to recruit providers and promptly resolving provider-related issues when they arise. Engages with the Director and providers on provider contracts, demonstrating a deep understanding of Resource-Based Relative Value Scale (RBRVS) and its impact on reimbursement and compensation, ultimately enhancing provider relations and practice profitability. Enforces adherence to internal policies, procedures, and regulatory requirements within the business units, ensuring compliance to maintain a high standard of patient care and operational excellence. Manages TNM outcomes for each business unit, establishing process metrics in collaboration with site leaders to measure daily TNM progress, and proactively revises processes and procedures to take corrective actions when metrics lag behind, ensuring continuous improvement in patient care and operational efficiency. Drives the achievement of financial targets within the business units, regularly analyzing financial data, implementing corrective actions for variances, overseeing proper financial procedures, including cash handling, charging, coding, and revenue cycle, and taking accountability for revenue cycle outcomes, including actions to improve revenue/accounts receivable. Performs other duties as assigned. Education Required: Associate Degree, preferably in business, finance or healthcare related field OR High School Diploma with 6 years healthcare operational experience, 4 of which are in leadership and certification. Preferred: BS in Nursing or BS/BA in Healthcare Administration Experience Required: 3 years in medical practice total with 2 years in a practice supervisory role. Without a degree, must have 6 years healthcare operational experience, 4 of which are in healthcare management or a healthcare leadership role and certification. Licensure/Certification/Listing Required: Completion of MGMA Principles Practice Management Certificate or Practice Management Institute CMOM certification within 90 days of hire. If No degree, must have CMPE or CMOM at time of hire. Preferred: CMPE Work Shift : Days/No Weekends (United States of America) On Call Required No FTE: 1 Job Type: Full Time (40 Hours/Week) Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.