Quality Assurance Automation Manager

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

We are seeking an experienced QA Automation Manager to lead and scale a high-performing QA automation team responsible for ensuring the quality and reliability of critical Store Technology Systems. This role requires strong leadership, technical expertise, and a proactive quality mindset to drive automation strategy, improve testing efficiency, end-end testing coordination and ensure seamless delivery in a fast-paced agile environment.

The ideal candidate will mentor automation engineers, lead End-End Testing, define testing strategies, QA lab maintenance and collaborate cross-functionally to deliver high-quality software while continuously improving QA processes.

Key Responsibilities

Leadership & Team Management

• Lead, mentor, and grow a team of QA Automation Engineers.
• Promote a strong QA mindset: “Build together, break together, and continuously improve.”
• Foster collaboration between QA, development, product, and business teams.
• Drive a culture of innovation, accountability, and quality ownership.
• Maintain the QA Lav environment
  
  

Automation Strategy & Execution

• Define and implement scalable test automation strategies and frameworks.
• Guide the team in building automation frameworks from scratch where needed.
• Ensure best practices in test automation, including maintainability, scalability, and reusability.
• Oversee test coverage across UI, API, and performance testing layers.
  
  

Quality Engineering & Testing

• Contribute to user story definition, ensuring testability and risk mitigation.
• Identify business risks and ensure they are addressed through testing strategies.
• Review and approve test plans, test cases, and test execution reports.
• Drive adoption of TDD, BDD (Gherkin) practices across teams.
• Lead the overall End-End Testing of Store Systems team and coordinate the efforts across internal and external teams, as needed.
  
  

Agile & Process Excellence

• Actively participate in SCRUM ceremonies and ensure QA integration in Agile workflows.
• Define and enforce quality gates within CI/CD pipelines.
• Continuously improve QA processes and efficiency through automation and tooling.
  
  

Technology & DevOps Integration

• Ensure integration of test automation within CI/CD pipelines (Jenkins or similar).
• Oversee usage of testing tools such as:
• Selenium WebDriver
• Cypress
• Karate
• JMeter
• Guide implementation of cloud-based testing solutions using:
• AWS (Lambda, Step Functions, CloudWatch)
• Align QA practices with modern web applications built using Node.js and MongoDB.
  

Experience

Required Qualifications

• 10 years of overall QA experience with at least:
• 6 years in QA Automation
• 4 years in a QA leadership or managerial role
• Hands-on experience in building automation frameworks from scratch.
• Strong background in web application testing and development.
  

Required Technical Skills

Programming & Development

• Strong expertise in at least one programming language:
• JavaScript, Java, C#, or similar
• Experience with modern web technologies and architectures.
  

Automation Tools

• Hands-on experience with:
• Selenium WebDriver
• Cypress
• Karate
• JMeter (performance testing)
  

Cloud & Backend Technologies

• Minimum 2 years experience with:
• MongoDB
• Node.js
• AWS (Lambda, Step Functions, CloudWatch)
  

DevOps & CI/CD

• Experience with:
• Jenkins or similar CI/CD tools
• Pipeline design and implementation
• Integrating automation into CI/CD workflows.
  

Testing Practices

• Strong knowledge of:
• Test case design and test planning
• TDD, BDD (Gherkin)
• Risk-based testing
  

Soft Skills

• Strong leadership and people management skills.
• Creative, out-of-the-box thinker—especially in solving complex quality challenges.
• Excellent communication and stakeholder management skills.
• Collaborative team player with cross-functional alignment capabilities.
  
  

Preferred Qualifications

• Experience working on large-scale retail or store technology systems.
• Exposure to distributed systems or microservices-based architecture.
• Familiarity with performance and security testing practices.
  
  

Success Metrics

• Improved automation coverage and reduced manual testing effort.
• Faster release cycles with high quality.
• Reduction in production defects and business-impacting issues.
• High team engagement and skill growth.
  
  

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.