What are the responsibilities and job description for the HOSB Host/Busser position at 7 Cedars Resort?
Join the House of Seven Brothers team! We're looking for a Host/Busser who enjoys working with people and keeping things running smoothly. Great tips and a great team await.
The Host/Busser creates a welcoming environment for guests by ensuring the dining room is clean, free from trash and debris, and tables are set up properly. Greets all guests with genuine enthusiasm and warmth upon arrival, informs guests of their wait time, enters guest names into the reservation system, and shows guests to their table. Coordinates and communicates with wait staff regarding station assignment, seating, and general customer satisfaction. Always thanks guests as they leave and invites them to return.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
- Adjust seating flow in such a manner as to balance customers among the wait staff and their stations.
- Provides menus to guests once they are seated.
- Insures all menus are presentable and clean.
- Refills water for guests.
- Receive and record reservations by phone or in person.
- Manage special seating requests of guests consistent with table availability.
- Run paging system; prioritize seating needs to accommodate those with special needs, tiered gaming or tribal privileges, managing customer seating with a gracious manner.
- Pre-bus tables/Bus tables.
- Be able to take direction.
- Replenishes and restocks supplies, silverware, glassware, dishes and assure clean sanitation in side stations.
- Work with a calm sense of urgency.
- Assist with the duties of servers as needed to maintain service effectiveness and efficiency.
- Perform miscellaneous duties as assigned.
- Always thanks guests as they leave and invites them to return.
- Must follow all safety rules and regulations.
- Follow all general and department policies and procedures.
QUALIFICATIONS
- One (1) year restaurant experience preferred.
- No previous experience necessary.
- Must be enthusiastic and enjoy working with people.
- Must possess outstanding interpersonal communications skills to effectively interface with guests and/or team members.
- Strong organization, prioritization and multiple-tasking skills.
- Strong attention to detail, and a commitment to quality.
- Highly adaptable with the ability to adjust to change in a positive manner.
- Ability to apply basic mathematical concepts such as adding, subtracting, multiplying and dividing.
Why work for 7 Cedars?
Nestled on the scenic Olympic Peninsula, 7 Cedars Resort Properties includes 7 Cedars Casino Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Everything we do is guided by one goal: delivering a fun, friendly, and personable experience — The 7 Cedars Resort Experience — to every guest and team member.
We offer a competitive and comprehensive benefits package to support our employees both at work and beyond. Full-time employees are eligible for health insurance (medical, dental, and vision), paid vacation and sick time, six paid holidays plus one floating holiday, employer-paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our Employee Assistance Program, along with resort and local discounts — including 50 cents/gallon off fuel, 50% off employee meals while on the clock (and 20% otherwise and much more. Employees also have the option to enroll in our 401(k) plan with no waiting period and a 4% company match, and enjoy free access to a Merrill Lynch financial advisor. Full- and part-time employees are additionally eligible to enroll in supplemental insurance coverage.
Salary : $17 - $21